About Apple Pay in general
What cards can I add to Apple Pay?
You can add any Alpha Bank debit, credit or prepaid Visa or Mastercard, as long as you have received the actual card.
You can add:
- Up to 12 cards on iPhone X, iPhone 8, iPhone 8 Plus and Apple Watch Series 3.
- Up to 8 cards on all other devices.
If necessary, you can add the same card on more than 1 device.
How can I add a card to my Apple Wallet?
Find out how to add your card to the Wallet or watch the how-to video:
[How to video Πώς να προσθέσετε μία κάρτα]
You will have to repeat the process for every single card.
Through myAlpha Mobile, you can add all your Alpha Bank Mastercard and Visa cards in just 1 step: In the Cards section, tap on the “Add to Apple Wallet” icon.
If you face any problems or cannot receive the secret code sent to you by SMS, remove the card and repeat the process.
Does my device support Apple Pay?
What is a digital account number or token?
Your actual card number does not appear anywhere. This allows you to shop securely in-store or online.
About paying with Apple Pay
How do I pay with Apple Pay?
Once the transaction is complete, you will see “Done” on your screen. You will also receive a POS receipt.
The POS used for the transaction must support contactless transactions.
Find out how to carry out transactions using your mobile with Face ID or Touch ID.
How can I choose the card I need if I have added more than 1 card?
However, all your linked cards appear once you access your Wallet. Tap on the card you want to use.
You can change your default card from your device settings.
Do I need an active data connection to shop in-store?
Do I reap the same rewards on my cards when using Apple Pay?
Can I redeem my Bonus points when using Apple Pay?
About your protection
Can another person use my device to shop?
To unlock your device, you can use your password, Touch ID or Face ID.
Apple Watch locks automatically when you take it off your wrist. You can unlock it the same way as your phone.
I’ve lost the card I added to Apple Pay. What should I do?
Apple Pay will automatically update to the new card information if you opt for a replacement.
I’ve lost my device. What should I do?
Alternatively, you can call us on +302103260000.
However, if you have not unlocked your device, Apple Pay cannot be used.
What should I do if I get another device or reinstall the app?
Before getting another device, remember to remove your cards from Apple Pay on your old device.