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Mobile app
Your bank on your mobile
What you can do with the mobile app
Activating an inactive account
Activate your inactive account in 2 steps, so you can use it to carry out transactions through it once again.
Closing an account
You may close one of your accounts, as long as you have unlinked any products or services from it and have notified any joint account holders.
For new cards
Activate your card in 3 steps and add it to your digital wallet.
For cards you already hold
Keep track of your card balances, Bonus points, if you hold a Bonus card, and activity/transfer log. Moreover:
- Load your prepaid cards.
- Transfer Bonus points from 1 of your Bonus cards to another.
Send money anywhere
In just a few steps, you may transfer money:
- Between your own Alpha Bank accounts or to another holder’s Alpha Bank account.
- To another bank in Greece or abroad immediately or at a future date.
You may also pay:
- Card bills issued by Alpha Bank and other banks
- Loans instalments, you own or someone else’s, at Alpha Bank
- Bills issued by companies and organisations
- Donations to charities
Up to €500 to your mobile contacts
With IRIS payments you can send money to your friends as easily as sending a text message.
Send up to €500 a day, free of charge, to any of your mobile contacts, provided you have both activated the service. You may also use IRIS to pay professionals, businesses and e-shop., as long as they have also activated it.
Activate IRIS payments in 4 steps through myAlpha Mobile app.
Payments with QR scanning
You may pay professionals, businesses, e-shops and your bills by scanning the QR code.
Find out how to pay with IRIS QR scanning from your mobile.
Stolen or lost card
If your card has been lost or stolen, report it in a flash from your mobile, without having to call us. Your card is cancelled immediately. If you want, you can ask to have it reissued at the same time.
Transaction limits in debit cards
Change the transaction and withdrawal limit on your debit card, depending on your needs.
Activate push notifications
Activate push notifications, if they’re not already activated, to approve in a flash from your mobile transactions you carry out through myAlpha Web or payments you make using your Alpha Bank cards online.
How to manage your e-Banking from your mobile
Products available from your mobile
How to log into the mobile app for the 1st time
Download the app
Download myAlpha Mobile on your mobile from:
- Google Play for Android devices
- App Store for iPhone
- App Gallery for Huawei
Install the app on your mobile and choose “Login with credentials”.
Enter your e-Banking credentials (username and password) to log in.
If you don’t bank with us, you can choose “Register” to open your first account online and get a debit card and e-Banking credentials on the spot.
Follow the steps
- Enter the 6-digit confirmation code you received.
- Tap on “Next” to start your device identification.
- To register your device, enter the 6-digit confirmation code you received.
- Set a 4-digit PIN for quick app login.
- Re-enter your 4-digit PIN for confirmation.
- You can also activate Touch ID or Face ID if you want.
- Choose “Activate” to start receiving push notifications to approve transactions.
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
Staying secure
How we protect you
How to protect yourself
What you must look out for
Need help?
Any questions?
Find answers to all your questions about myAlpha Mobile.
I want to download and use the myAlpha Mobile app. What are the system requirements for my device?
You must have a smartphone with operating system:
- iOS 13+
- Android 8+
If you have an older operating system installed on your device, the myAlpha Mobile app will run, but you won’t be able to download the latest versions of the app. As a result, you won’t be able to use the latest updates and improved capabilities of myAlpha Mobile.
The myAlpha Mobile app is not available for rooted devices.
I already have myAlpha Web credentials. Does this mean I can also use myAlpha Mobile?
Yes. Your existing e-Banking credentials are also valid for myAlpha Mobile.
- Download and install myAlpha Mobile on your mobile phone:
- Enter your e-Banking credentials (Username and Password) to log in.
- Create a 4-digit PIN for quick access to the app and faster transactions. At this step, you can opt to use biometrics (fingerprint or Face ID) as you would use your PIN.
This process automatically activates Push Notifications, and directly links your device to your e-Banking account.
What are Push Notifications?
Push notifications are one of the methods we use to protect your transactions in the context of strong customer authentication.
They are sent to your mobile and help you complete your transactions faster and easier, using biometrics or your 4-digit myAlpha Mobile PIN.
myAlpha Mobile also allows you to receive informative Push Notifications.
Bring your bank to your mobile
Download myAlpha today and get a bank on your mobile.
