Our new identity
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Digital banking

Mobile app

Download the new mobile app, log in with your digital banking credentials and carry out your transactions from your mobile, wherever you are.
Download the mobile app

Your bank on your mobile

Simple and easy-to-use
With a revamped interface, it’s even faster and easier to carry out transactions.
Transactions on the spot
Pay accounts, loans and cards, transfer money in foreign currency and up to €2,000/day for free with IRIS payments.
Online products
Get a debit card, payroll or other accounts, personal loans and transaction packages.
For iOS and Android
Use the app on your smartphone if you have iOS 16+ or Android 11+.

What you can do through the new app

Find out what you can do through the new app for the time being.

Open and manage

  • Open your 1st account, a payroll, pension or premier account.
  • Access your transaction log.
  • Get e-statements for your monthly activity.
  • Add joint account holders.
 

Get and manage

  • Apply and get a debit or credit card online.
  • Activate Visa+ to receive money without sharing your card details.
  • Keep track of your card balances, Bonus points and activity/transfer log.
  • Load and unload prepaid cards.

Complete control

  • Report a lost or stolen card in a flash and ask to have it reissued.
  • Block your card temporarily if you’re not sure whether you’ve lost it.
  • Ask us to remind you your PIN online if you've forgotten it.
 

Get and manage

  • Get a personal loan up to €3,000 with no supporting documents and without visiting a branch.
  • Keep track of and pay your loans.
 

Transfers and payments

  • Transfer money to your own or third-party accounts in Greece and abroad with favourable terms.
  • Set your daily limits and your limits for transactions.
  • Send and receive money at no extra cost with IRIS payments.
  • Pay Alpha Bank cards and debts to organisations and the Greek State.
  • Choose the transaction package that meets your needs and manage it.
  • Get a Cyber Security insurance plan to stay protected against online fraud.
 

At a branch or through video call

Book an appointment at a branch or through video call in a flash from your mobile.

If you are hearing impaired, activate the Greek Sign Language option.

Updating your details

Update your details through gov.gr and fill out the questionnaire about your financial and transactional profile.

For your digital banking

  • In your profile, manage your notifications and change your password and username.
  • Unlock your digital banking online in case you locked it.
  • Adjust the order in which your products appear, as you see fit.
 

Interested in something else?

We’re gradually enriching the functionalities of the new app so that you have access to everything you need. Until then, you can find all our products and services through myAlpha Mobile or web banking.

How to log into the new mobile app for the 1st time

With your digital banking credentials, as long as you have a smartphone.

Download the new app and log in

Download the new mobile app on your device from:

Install the app on your mobile and choose “Already have digital banking”.

Enter your digital banking credentials (username and password).

Follow the steps

  1. Enter the 6-digit verification code you received. 
  2. Tap on “Next” to start your device verification. 
  3. To register your device, enter the 6-digit verification code you receive. 
  4. Set a 4-digit PIN for quick app login. 
  5. Re-enter your 4-digit PIN for confirmation. 
  6. Activate Touch ID or Face ID, if you want. 
  7. Choose “Activate” to start receiving push notifications to approve transactions.

No personal digital banking?

Get credentials

From your computer or mobile

If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.

Sign up to digital banking Sign up to digital banking

Start banking with us

Online, without visiting a branch 

Open your first account with Alpha Bank and get digital banking credentials online.

Open an account Open an account

About your protection

We adopt all the necessary measures for you to carry out transaction securely through the new mobile app.
Get more security tips

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.
Find out more

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.
Read the tips

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.
Learn about the risks

Any questions?

Find the answers you need about the new mobile app.

Why are there 2 Alpha Bank apps on the app store? Which do I download?

To best serve you. Until all available options and services are integrated in the new app, both apps will be available. 

You can use them simultaneously, provided you’ve received an official notification from us.

Up to when will I need to have both apps installed on my phone?

When the full version of the new app is released, you’ll be able to carry out all your banking transactions through it. The old mobile app will no longer be supported and you’ll be able to uninstall it.

Can I carry out the same tasks through the new app as through the old one?

No. For the time being, the old mobile app offers more options than the new one. 

Gradually, new versions of the new app will be released with more functionalities, until it includes all the functionalities of the old app and some extra ones. Then you’ll be able to carry out all your banking transactions through the new app and you’ll uninstall the old one.

The new mobile app is here

Download the new mobile app on your phone and carry out your transactions in its updated environment.