Payments

Pay bills and dues online from your mobile with myAlpha Mobile or your computer with myAlpha Web. Make payments at any time, without visiting a branch or ATM.

Log into e-Banking

Wherever you are

You don’t have to visit an Alpha Bank branch, or use an ATM or APS.

Any time you want

Make payments any time you prefer and choose if they will be carried out immediately or on another day.

Perfectly secure

For every payment you make from your mobile or your computer, the system asks you for 2nd confirmation.

Cards, accounts, loans, donations

You can pay:

Card bills issued by Alpha Bank and other banks
Loan instalments at Alpha Bank
Bills issued by companies and organisations

Tip: Think about setting up standing orders to transfer a specific amount to a specific account every month or save transactions you carry out frequently to be able to find them easier.

1,000+ companies and organisations

Pay bills to over 1,000 entities, such as public organisations or private businesses.

State and social insurance funds

Registered tax debts, stamp duties, vehicle registration fees, EFKA, EYDAP, EUATH, municipalities, chambers, etc.

Energy

Power and natural gas providers: PPC, HERON, Volterra, efa, etc.
Oil companies: MYRTEA, HERMES, CORAL, etc.
Power grid operators: DESFA, DEDDIE, IPTO, etc.

Telecommunications and internet

Vodafone, Cosmote, Wind, Nova, etc.

Insurance companies

Ethniki Insurance, NN Hellas, Generali, Ergo, Interamerican, European Reliance, etc.

Donations

Patient associations, NGOs, foundations, etc.

Other companies and organisations

Trading companies, gyms, transportation companies, educational organisations, tyre companies, associations, security companies, etc.

View all the companies and organisations you can make payments to through your e-Banking.

Tip: Did you change your mind about a payment or the details you entered are incorrect? You can cancel it through myAlpha Web, provided it has not gone through yet.

Immediate payment

The money is transferred instantly. This method is available for card payments, Α700 or Alpha Epilogi loan payments, as well as payments to a number of companies and organisations.

At a selected date

The money is transferred on the date you have chosen. The earliest possible date that a transfer can be carried out is the same business day:

At 17:00, if you enter it before 16:00.
At 22:00, if you enter it after 16:00.

Make sure you have sufficient balance in your account on the payment date. If the payment does not go through, we send you a free email or text message to notify you, through Alpha alerts.

Tip: Choose “Block the amount” to secure the amount in your account for that day. You won’t lose any interest.

By charging an account

Make payments by charging any of your accounts in euro that are linked to your e-Banking.

Tip: Find and download proof of your payments and your payment history from myAlpha Web or myAlpha Mobile.

By credit card

To make payments to companies and organisations, you may also use your credit cards. At the same time, you collect points from the Bonus loyalty programme.

Tip: Find out if you can set up interest-free instalments for your payments. Your bill is paid off right away, but you pay the amount gradually on your card. For energy bills, you can pay them off in up to 6 interest-free instalments.

By prepaid card

Make payments to companies and organisations by charging your prepaid card.

€0 fee for Alpha Bank payments

You pay no fees for payments to your Alpha Bank credit cards and loans.

More affordable than at a branch

For all payments, the fees are equal to or significantly lower than those at branches and they range:

€0/transaction, for payments to the State, social security funds, local authorities, and insurance, energy, water and telecommunications companies.
From €0 to €0.50 / transaction, depending on the company or organisation.
€1 for credit card payments to another bank.

View the list of payment fees for every company and organisation.

Make payments online provided you...

Hold an account or an active Alpha Bank credit card.
Have e-Banking credentials.
Have updated your details at Alpha Bank.

Have at hand...

The payment / bill number, which appears on your bill
The payment amount
The pay-by date, as it is necessary for certain payments, e.g. EYDAP

Make payments through e-Banking

Using your e-Banking credentials, log into myAlpha Mobile app from your mobile or myAlpha Web from your computer.

Through your mobile with myAlpha Mobile

Choose “Payments“ from the menu and then “Payment categories”.
Type the name of the organisation in the respective field, e.g. EYDAP, or choose another payment category.
Choose the account from which the money will be transferred. Enter the payment / bill number or the card number you want to pay.

Otherwise, choose “Scan QR code” to scan the RF or QR code with your mobile.

Choose the date you want the payment to be carried out and enter the payment amount. Choose if you want the amount to be blocked or not.

Choose “Continue”.
Check the payment details and choose “Confirm”.
Confirm the transaction with your 4-digit PIN or biometrics.

Through your computer with myAlpha Web

On the home screen, choose Transfers & Payments.
In the “To” section, fill in the product nickname, the name of the organisation (e.g. PPC, Vodafone, Cosmote, EYDAP, etc.), the payment number, the number or the nickname of the card or loan you want to pay.

Otherwise, you can browse for your desired payment using the payment category list under the Payments section.
Choose the account to be debited (From).
Fill in the payment number and amount.
Choose how the transfer is executed: “Regular priority” if you want the transfer to be carried out immediately or “Post-dated” if you want the transfer to be carried out at a future date.

If you choose “Post-dated”, you must also choose whether the amount will be blocked or not.
Choose “Continue”.
Confirm the transfer with push notification or the 6-digit code you receive on your mobile.

Get credentials

From your computer or mobile

If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.

Start banking with us

Online, without visiting a branch

Open your first account with Alpha Bank and get digital banking credentials online.

Open an account

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.

Find out more

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.

Read the tips

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.

Learn about the risks

Any questions?

Find answers to all your questions about the online payments.

My internet connection failed while I was making a payment. How can I know whether it has been completed?

Choose: History > e-Banking Transactions > Payments.

If the payment appears there, then it has been completed.

If it does not appear, then it has not been completed and you must try again.

Can I pay somebody else’s bill?

Yes, as long as the concerned party is a natural person, as opposed to a legal person.

The payment details I entered are incorrect. Can I cancel the payment after I have completed it?

Yes, as long as it has not been processed yet.

Log into myAlpha Web, find the menu on the left:

History > e-Banking Transactions > Payments.

Find the payment you want cancelled, click on the 3 dots on the right and click on “Cancel”.

View all the FAQs

Log into your e-Banking

Download the myAlpha Mobile app on your smartphone or log into myAlpha Web from your computer.

Log into e-Banking

Sign up
to e-banking
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What do you want to do?

Payments

Pay on the go