Log into mobile app with your credentials or biometrics. Find your new card on the home screen (Overview).
Attention: If you cannot locate your card on mobile app, log into web banking to add it.
Tap on “Add to digital wallet” to add your new card to the Apple Wallet or Google Wallet.
To complete the process, enter the code you received through text message or email. Otherwise, confirm with biometrics.
If you have a wearable device, you can also add your card to that.
To be able to shop online, you must also enable the “Shop online” setting.
On the home screen (Overview), tap on your card and then tap on “Settings”.
Use your new card for your day-to-day transactions at all contactless POS terminals or online. It’s that simple, fast and secure.
When you receive your new card, you can activate it online through your digital banking so you can also use it at ATMs and APS.
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Online, without visiting a branch
Open your first account with Alpha Bank and get digital banking credentials online.
Find the answers you need about the virtual use of your card before receiving it.
Personal or business debit, credit and prepaid cards which are:
Yes, you do (e.g. collecting and redeeming Bonus points, Affinity euros, Energy euros). It applies to all debit, credit and prepaid cards issued by Alpha Bank, with the exception of:
For these cards, you enjoy all the benefits once you receive the actual card and activate it.
Yes. However, once you activate the virtual use of your card, you can no longer use your old one.
For example, you won’t be able to withdraw cash from ATMs with the card you already hold until you receive your new one.
Download mobile app today and get a bank on your mobile.
