GR EN
Digital banking

Card, loan and online transaction insurance

Take care of your family with insurance plans that cover debt repayment and online transaction fraud.
Log into e-Banking Book an appointment

Alpha Bank SA, in addition to its status as a credit institution, also acts as an insurance intermediary. Find out more about Alpha Bank's intermediation (only in Greek)

Why get insurance for cards, loans and transactions

  • To secure stress-free loan and card repayment

    Secure the repayment of your loans and cards, in case of hospitalisation, disability or loss of life.

  • To be covered against theft or fraud

    Get compensation and support in case of card or digital identity theft, or online transaction fraud.

What you need to know about insuring cards, loans and transactions

Choose an insurance plan based on your needs and budget.

What it covers

Your outstanding personal or mortgage loan balance, or credit card balance in case of hospitalisation, disability or loss of life.

How it makes your life easier

Secure your day-to-day life and that of your family, and keep your home in case of an unexpected event.

What you need to consider

  • How do these covers makes my life easier – Is all the outstanding balance covered and for the entire loan term? Are there any exceptions or exemptions?
  • Do I need the insurance – Am I covered by another life insurance plan I already hold?
  • How much is the premium – Does the premium offset the potential benefits?

What it covers

Depending on the insurance plan you choose, you are covered for:

  • Digital identity theft.
  • Financial damages arising from online transactions with cards and accounts you did not carry out yourself.
  • Financial damages arising from products you bought online, but were never delivered, are defective etc.

How it makes your life easier

Get compensated for the financial damages you’ve suffered.

Receive professional help and support to recover your digital identity and data, as well as to investigate the cause of the incident.

When you need it

Online fraud or digital identity theft could happen to anyone. However, depending on your habits, you may be more vulnerable to such attacks. For example, if you:

  • Use public Wi-Fi networks often.
  • Have a strong social media presence.
  • Shop or carry out transactions online regularly.
  • Share personal data online, e.g. by email, at e-shops, online forms etc.
  • Have fallen victim of digital identity theft in the past.

What it covers

If your card is stolen, depending on the plan, you can file a claim for:

  • Money theft
  • Loss of other belongings in your bag
  • Medical expenses due to assault

What you need to consider

  • What covers do I need – Which covers are relevant to you? Are they all included in the insurance plan you’ve found? What is the maximum amount covered? Are there any exceptions?
  • How easy is it to manage – Do you get support from the insurance company? Is the claim process straightforward?

Find an insurance plan that meets your needs

View the insurance plans we offer in partnership with Generali and find out how you can get them.

Alpha Credit Protection

Choose between 2 plans for credit card balance repayment in case of loss of life, disability or unemployment.
alpha-credit-protection-credit-card-balance-insurance

Alpha Cyber Security

Protect your online transactions and personal data against internet risks.
asfaleia-sunallagon-alpha-cyber-security

Alpha Feel Safe

Insurance for card theft that offers compensation for belongings lost or stolen along with your card.
alpha-feel-safe-card-insurance

Alpha Borrowers Insurance

Insurance to repay your mortgage loan in case of unexpected events.
alpha-borrowers-mortgage-loan-insurance

Alpha Individuals Insurance

Insurance to repay your personal loan in case of unexpected events.
alpha-individuals-personal-loan-insurance

Can I apply for an insurance plan online?

Have a look at the conditions to apply online for Alpha Credit Protection or Alpha Cyber Security.

Apply provided you...

  • Are over 18 years old and up to 60 years old for Alpha Credit Protection.
  • Live permanently in Greece.
  • Have updated your details at Alpha Bank.
  • Hold a simple bank account with Alpha Bank.
  • Have e-Banking credentials.

Have at hand...

  • The Alpha Bank credit card you want to insure with Alpha Credit Protection.
  • Your Taxisnet credentials, if you haven’t updated your details and want to do so through eGov-KYC.
  • The supporting documents you’ll need, if you haven’t updated your details and choose to do so by uploading the documents.

Need help?

We’ve put together useful information to find whatever you may need.

With FAQs about credit protection insurance

Look through all the FAQs about card and loan credit protection insurance plans and find all the answers you need.
View the FAQs

With FAQs about card and online transaction insurance

Look through all the FAQs about insurance plans for cards, personal belongings and transactions, and find all the answers you need.
View the FAQs

With tips to stay secure online

Browse through some practical advice and FAQs about surfing the web safely and protecting your online transactions.
Find out more

Insure your cards, loans and online transactions

In the way it works for you: online from your computer or by booking an appointment at a branch.

Log into e-Banking

From your computer or mobile, and apply without visiting a branch.

Book an appointment

On the day and time it suits you and bring along the supporting documents you need.

Start banking with us

Open your first account with Alpha Bank and get e-Banking credentials online.