e-Banking Credentials Online

In 3 steps

Sign up to e-Banking from your mobile or computer, provided you hold an account and an Alpha Bank card.

Hassle-free

Carry out transactions on the go, without visiting a branch or having to wait in line.

Your bank at your fingertips

Keep track of and manage your products at Alpha Bank and other banks 24/7.

Your bank on your mobile

With myAlpha Mobile you make payments and transfer money using IRIS, get cards, loans or transactions packages, and give pocket money online to your kid.

mobile-app

Your bank on your computer

With myAlpha Web you carry out all your banking transactions, and get accounts and term deposits, transaction packages, cards, loans and insurance plans online.

web-banking

Get credentials provided you...

Hold an active Alpha Bank credit or debit card.
Have an email account.
Have registered your mobile number with Alpha Bank.
Have updated and certified your ID card at Alpha Bank.

Have at hand...

An active Alpha Bank credit or debit card, provided your details are updated
Your Taxisnet credentials, if you haven’t updated your details and want to do so through eGov-KYC.
The supporting documents you’ll need, if you haven’t updated your details and choose to do so by uploading the documents.
Attention: If you haven’t updated your mobile number and certified your ID card, you can do so only by appointment at a branch.

Get e-Banking credentials online

Download and open the myAlpha Mobile app to get credentials from your mobile or go to the myAlpha Web page to get credentials from your computer.

Sign up to e-Banking

1. Fill in your card details

On myAlpha Mobile choose Sign up > Sign up to e-Banking. Fill in your date of birth. Fill in the number of an active Alpha Bank debit or credit card, or scan the card, and 2 out of the 4 digits of your PIN.

On myAlpha Web choose Registration of new subscriber > Are you a retail user? > Get credentials. Fill in your date of birth, the number of an active Alpha Bank card and 2 out of the 4 digits of your PIN.

2. Confirm your mobile number and email

On myAlpha Mobile, first confirm your mobile number with the 6-digit code you receive on your mobile. Then confirm your email with the code you receive.

On myAlpha Web, check whether your autofilled email and mobile number are correct. Then confirm them with the corresponding 6-digit codes you receive.

3. Create your username and password

Create a username and password to use when you log in to e-Banking for the 1st time, either through myAlpha Mobile or through myAlpha Web.

Your e-Banking credentials are all set.

No card or no registered mobile number?

Schedule an appointment at an Alpha Bank branch on the day and time you prefer and bring along the supporting documents.

Book an appointment

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.

Find out more

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.

Read the tips

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.

Learn about the risks

Any questions?

Find the answers you need for signing up to e-Banking.

I want to log into e-Banking from my computer. Which browser should I use?

Any browser:

Google Chrome – version 94 or later
Mozilla Firefox – version 93 or later
Safari – version 14 or later
Opera – version 80 or later
Microsoft Edge – version 94 or later

If you are using an older browser version, make sure you download the latest one.

What does it cost to sign up to e-Banking?

There is no cost if you sign up online by 31.12.2026.

However, signing up at any Alpha Bank branch incurs a fee of €8. This is a one-off fee.

I want to download and use the myAlpha Mobile app. What are the system requirements for my device?

You must have a smartphone with operating system:

iOS 16+
Android 11+

If you have an older operating system installed on your device, the myAlpha Mobile app will run, but you won’t be able to download the latest versions of the app. As a result, certain transactions may be limited.

To carry out transactions through e-Banking: