Have you lost your card and need immediate help? Do you have questions about one of our products or services? Do you want to update your details or the legal representation documents for your business through e-Banking but don’t know how?
It’s fast and easy to receive assistance from our digital assistant any time of the day or night. Simply open the chat window, tell our digital assistant what you’re looking for, and it will gather all the information you need.
The digital assistant icon is appears at the bottom right of your screen with the prompt “Hello! How can I help you?” in:
Once you click/tap on the icon, a chat window appears. After you accept the terms of use, you can start chatting with our digital assistant.
Our digital assistant can provide fast answers to FAQs that fall within the following key sections:
Through a simple chat with our digital assistant on myAlpha Web for business, you may find answers to questions about:
You can chat with our digital assistant in 2 ways:
No matter which way you choose, our digital assistant will answer in a flash and give you the information you need.
Our digital assistant is an artificial intelligence application developed by Moveo AI. It uses Large Language Models (LLMs) to offer you personalised service at every step of your banking experience. This way, it helps you make the most out of our products and services through a simple chat.
Open your 1st account or sign up to digital banking online, without visiting a branch.
Start banking with us or sign up online, provided you own a sole proprietorship or a business with 1 rep.