Web banking
Your bank on your computer

What you can do with myAlpha Web
Activating an inactive account
Activate your inactive account in 2 steps, so you can use it to carry out transactions through it once again.
Closing an account
You may close one of your accounts, as long as you have unlinked any products or services from it and have notified any joint account holders.



For new cards
Activate your new card in just 3 steps and activate it straight away.
For cards you already hold
Keep track of your card balances, Bonus points and activity/transfer log. Moreover:
- Load your prepaid cards.
- Transfer Bonus points from 1 of your Bonus cards to another card with a different holder.
- Set up or change your credit card payment method.



Pay dues and instalments
- Card bills issued by Alpha Bank and other banks
- Loan instalments at Alpha Bank
- Bills issued by companies and organisations
- Donations to charities



Send money anywhere
In just a few steps, you may transfer money:
- Between your own Alpha Bank accounts or to another holder’s Alpha Bank account.
- To another bank in Greece or abroad, immediately or at a future date.



Stolen or lost card
If your card has been lost or stolen , report it in a flash from your mobile, without having to call us. Your card is cancelled immediately. If you want, you can ask to have it reissued at the same time.
Transaction limits in debit cards
Change the transaction and withdrawal limit on your debit card, depending on your needs.
For example, if you want to buy something expensive, you may increase the limit up to €3,000 and decrease it again after that.



How to manage your e-Banking from your computer









Products available from your computer
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
Staying secure


How we protect you
How to protect yourself
What you must look out for
Need help?
Any questions?
Find the answers you need for myAlpha Web.
I want to log into e-Banking from my computer. Which browser should I use?
Any browser:
- Google Chrome – version 94 or later
- Mozilla Firefox – version 93 or later
- Safari – version 14 or later
- Opera – version 80 or later
- Microsoft Edge – version 94 or later
If you are using an older browser version, make sure you download the latest one.
What credentials do I need for e-Banking?
There are 2 different types of credentials:
Username
This is the Username you need to sign in:
- If you sign up online, you create it yourself.
- If you sign up at a branch, you provide one for you. However, you can change your Username through myAlpha Web or myAlpha Mobile: Settings > Security settings > Change Username.
In both cases, the 15-digit Username created for each user remains valid. You can find it in the Profile section on myAlpha Web or myAlpha Mobile.
If you have forgotten your Username, you can easily recover it.
Password
This is the Password you need to sign in:
- If you sign up online, you create it yourself.
- If your sign up at a branch, you will receive an email containing a series of numbers, and a separate SMS informing you which places in the series correspond to your Password digits. You need to combine the information from the 2 messages to create the Password. In this case, you will need to change it as soon as you log in for the first time.
If you forget your Password, you can easily recover it.
I have forgotten my Username. What should I do?
You can recover your Username online, as long as you have an Alpha Bank credit, debit or prepaid card and you have registered your mobile phone number and your email address with Alpha Bank.
Alternatively, you can call us on +30210326000 and we will provide it for you.
Bring your bank to your home

