Web banking

Log into myAlpha Web using your e-Banking credentials and carry out transactions from your computer.

Already banking with us?

New to Alpha Bank?

New to Alpha Bank? Open an account

Complete control

Get an overview of all your products at Alpha Bank and other banks you bank with at a glance.

Transactions on the spot

Pay accounts, loans and cards, and transfer money to Greece and abroad.

Online products

Get accounts, term deposits, cards, personal loans and transaction packages.

Account management
Card management
Payments
Transfers
Secure transactions

Activating an inactive account

Activate your inactive account in 2 steps, so you can use it to carry out transactions through it once again.

Closing an account

You may close one of your accounts, as long as you have unlinked any products or services from it and have notified any joint account holders.

For new cards

Activate your new card in just 3 steps and activate it straight away.

For cards you already hold

Keep track of your card balances, Bonus points and activity/transfer log. Moreover:

Load your prepaid cards.
Transfer Bonus points from 1 of your Bonus cards to another card with a different holder.
Set up or change your credit card payment method.

Tip: If you’ve forgotten your card PIN request to have your PIN resent through myAlpha Web.

Pay dues and instalments

Card bills issued by Alpha Bank and other banks
Loan instalments at Alpha Bank
Bills issued by companies and organisations
Donations to charities

Tip: You may set up standing orders for money transfers and payments, to transfer a specific amount to a specific account or to make a specific payment every month.

Send money anywhere

In just a few steps, you may transfer money:

Between your own Alpha Bank accounts or to another holder’s Alpha Bank account.
To another bank in Greece or abroad, immediately or at a future date.

Tip: Did you send money to someone and they never received it? Look through your transaction history to locate the transfer.

Stolen or lost card

If your card has been lost or stolen , report it in a flash from your mobile, without having to call us. Your card is cancelled immediately. If you want, you can ask to have it reissued at the same time.

Tip: If you’re 100% sure that you’ve lost your card, you can block it temporarily, until you find it, for transactions at ATMs, POS devices or online, or for all three.

Transaction limits in debit cards

Change the transaction and withdrawal limit on your debit card, depending on your needs.

For example, if you want to buy something expensive, you may increase the limit up to €3,000 and decrease it again after that.

How to manage your e-Banking from your computer

Recover your credentials if you’ve forgotten them, tailor your e-Banking to your preferences and update your details.

If you’ve forgotten your credentials
Tailored to your needs
Easy detail updating

Recover your username online, as long as you hold an active Alpha Bank card and have registered your mobile number and email with us.
Recover your password online, as long as you remember your username and have registered your email and mobile number with us.
You may change your e-Banking username and password before they expire, using ones you have less trouble remembering.
Unlock your e-Banking online in a flash, in case you locked it.

Tailor your profile to your needs and preferences, and choose which products will appear under Overview.
Save transactions you carry out regularly, so you won’t have to repeat the process each time.

Change your mobile number or email on the spot: Profile > Personal info.
Update your details through eGov-KYC or through alpha.gr by online document upload, any time you like.