Branch Network

How can we assist you?

The Bank works systematically to ensure that your expectations are met and that the issues that may have concerned you are resolved.

Our primary goal is your Service! 

Tell us what went wrong

In order for us to be able to assist you, please provide us with the below information:

  • Your personal information
  • What happened? When? Where? Who? Why?

Quality Management System

Customer Service Division applies a Quality Management System to resolve complaints, certified by the International Organization TÜV AUSTRIA HELLAS, based on the ISO 9001 standard.

For the proper operation of our website, we are required to use cookies. Subject to your consent, we will use additional cookies to improve the browsing experience, of our website, to obtain performance and functionality analytics and provide advertising tailored to your needs. If you agree to the use of all additional cookies, select “ACCEPT”. If you do not wish the additional cookies to be installed, select “DECLINE” or be informed about our Cookie Policy as well as the different types of cookies, and declare or change your preferences (except for technically essential cookies, which cannot be deactivated), by clicking on “Cookie Settings”.