Q: How do I get the invoices issued by Alpha Bank?

To get invoices issued until 01.07.2024 If you have e-Banking credentials, you may download the invoices issued until 01.07.2024 through myAlpha Web for business in the section Documents > Invoices. If you don’t have e-Banking credentials, you may find the invoices in the emails we have sent you at the email address you have registered with Alpha Bank. To get the invoices issued from 01.07.2024 If you have business e-Banking credentials: Log into myAlpha Web for business. Choose Documents > Invoices. Click on the icon to the right to be redirected to the invoice. If you don’t have business e-Banking credentials: Open the email you received from our partner. Click on the link that appears in the email. You will be redirected to the page of our partner, where you will find the invoice. Choose Download, if you wish to save the invoice in pdf format, or Print, if you wish to print it. You may find all the issued invoices by signing up to IMPACT’s SoftOne EINVOICING.

Mandatory transfer of data to the IAPR myDATA digital platform

In accordance with the tax legislation in force, and specifically Joint Decision No. A.1138/2020 issued by the Deputy Minister of Finance and the Governor of the IAPR, Alpha Bank is obliged to transfer to the Independent Authority for Public Revenue (IAPR) detailed supporting documents of its revenues, as well as the interest on deposits (its expenses) it pays out to business customers (legal entities, sole proprietorships and other freelance professionals).

In this context, Alpha Bank sends you invoices (tax-related supporting documents of transactions), as issued and transferred to the IAPR and which pertain to your professional activities, so you may meet your tax liabilities.

As of 01.07.2024 the invoices issued by Alpha Bank regarding your professional activity are provided by our partner IMPACT.

You may access the invoices through:

myAlpha Web for business
The email you receive from IMPACT

If you don’t have myAlpha Web for business credentials, you need to have registered your email with Alpha Bank.

FAQs

What is the myDATA platform?

myDATA (my Digital Accounting & Tax Application) is the Independent Authority for Public Revenue (IAPR) electronic accounting book platform, where all revenue/expense transactions of businesses are monitored, and their accounting and tax results are recorded, as arising from the data in the electronic accounting books.

Who does it concern?

Legal entities, freelance professionals and sole proprietorships, in relation to their transactions with Alpha Bank.

What liabilities arise from the IAPR electronic accounting book application?

In this context, as of 01.07.2023, Alpha Bank sends you tax-related supporting documents of transactions, as issued and transferred to the IAPR and which pertain to your professional activities, so you may meet your tax liabilities.

Alpha Bank issues invoices daily and, under normal circumstances, these will be available to you on the same day they are transferred to the IAPR.

How do I get the invoices issued by Alpha Bank?

To get invoices issued until 01.07.2024

If you have e-Banking credentials, you may download the invoices issued until 01.07.2024 through myAlpha Web for business in the section Documents > Invoices.

If you don’t have e-Banking credentials, you may find the invoices in the emails we have sent you at the email address you have registered with Alpha Bank.

To get the invoices issued from 01.07.2024

If you have business e-Banking credentials:

Log into myAlpha Web for business.
Choose Documents > Invoices.
Click on the icon to the right to be redirected to the invoice.

If you don’t have business e-Banking credentials:

Open the email you received from our partner.
Click on the link that appears in the email. You will be redirected to the page of our partner, where you will find the invoice.
Choose Download, if you wish to save the invoice in pdf format, or Print, if you wish to print it.

You may find all the issued invoices by signing up to IMPACT’s SoftOne EINVOICING.

How can I view the history of invoices issued by Alpha Bank?

For invoices issued as of 01.07.2024, through:

myAlpha Web for business, under Documents > Invoices.
SoftOne EINVOICING by IMPACΤ.

Find out how you can create credentials for SoftOne EINVOICING.

How can I access SoftOne EINVOICING by IMPACT?

Follow the instructions for registering your email with the IAPR.

Then follow the instructions for signing up to SoftOne EINVOICING by IMPACΤ.

From which email address will I receive the invoices issued by Alpha Bank?

The invoices issued by Alpha Bank will be sent by electronic invoicing provider IMPACT by email from noreply@einvoice.s1ecos.gr to the business email you have registered with Alpha Bank.

I haven’t received an email with my invoices and they do not appear on IMPACT’s SoftOne EINVOICING application. What should I do?

To receive the invoices, you should have registered your business email with Alpha Bank. If you wish to change the email you have registered with us or to update your business details, book an appointment at a branch near you, through myAlpha Rendez-vous.

If your business email is up-to-date and you are not receiving the invoices issued by Alpha Bank, check the spam folder, as some emails may be mistakenly marked as spam.