myAlpha Rendez-vous
- At a branch, through video call or over the phone
- On the day and time it suits you
- Online cancellation option
- Info about supporting documents
How to book an appointment in 4 steps
Fill in your details
Log into myAlpha Rendez-vous and choose your status:
- Sole proprietorship / Freelance professional
- Business
Fill in your personal tax number, mobile number and email. If you choose “Business”, you need to fill in both your personal tax number and the business tax number.
To proceed, fill in the one-time passcode (OTP) sent to your mobile. The OTP remains active for 10 minutes.
Fill in your name if you don't already bank with us or if the tax number / mobile number combination is not registered with Alpha Bank.
Choose the reason for the appointment
To best serve you, you need to choose:
- Appointment category from the menu on the left (e.g. Loans, POS/e-commerce, e-Banking)
- Reason for the appointment from the menu on the right
You can choose up to 3 reasons in total, from any category.
Choose how, where and when
Choose whether you wish to book an appointment:
- At one of our branches
- Through video call, just to receive information about your request.
- Over the phone, just to receive information about your request.
If you already bank with us, you see the calendar of your branch or, if you have one, the name of your business advisor at Alpha Bank. Alternatively, choose “See all the branches” to see the map with branches.
If you don’t bank with us, fill in the area, address or postcode to locate your nearest branch or choose a branch straight from the map.
Choose the day and time for your appointment, depending on availability.
Choose “Confirm”.
Check the details and confirm the appointment
You get an email with all the appointment details. In addition, you get a list of all the supporting documents you may need, depending on the reason for the appointment.
If you want to cancel your appointment, choose “Cancel appointment” on the email you received.
Book an appointment now
