Useful Security Tips
- Alpha Bank will never ask you for your access codes in any way (e.g. via phone, e-mail and/or sms). These codes are strictly personal and you must never reveal them to anyone.
- Select access codes that are not easily guessed and are not being used on other systems and services.
- Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
- Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
- Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
- Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
- Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
- Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
- Find here more tips and instruction for your transactions’ protection.
Are you aware of the following capabilities?
Documents update to update online your personal details, without having to visit a BranchMORE
Pay or/and top-up your card via smsMORE
Real time update on your balance and history of your accounts and cards via email or/and smsMORE
Get online information and keep your own e-statements archive of your accounts, cards, your housing and consumer loansMORE