Branch Network

Customer Service +30 210 326 0000

Service Working Hours
Lost or stolen cards 24 hours x 7 days
Card and Consumer Loan Products Mon-Fri: 8:00 - 21:00 
Sat: 8:00 - 16:00 
Deposits, Other Αlpha Bank Products and myAlpha Services  8:00 - 22:30 (everyday)
Complaints - Enquiries - Compliments Mon-Fri: 8:00 - 16:00
Information Regarding the Branch Network and Central Units Mon-Fri (working hours)

Merchants Customer Service

+30 210 630 3000

Service Working Hours
Information about My Alpha POS Mon-Sat: 08:00 - 22:00
Sun: 11:00 - 20:00
Card authorisations 24 hours x 7 days
POS Technical support 24 hours x 7 days
Instant Credit
Mon-Sat: 08:00 - 22:00
Sun: 11:00 - 20:00

Group Services

Service Telephone
Alpha Astika Akinita +30 210 326 3929
AXA Insurance A.E. Company +30 210 726 8000
Alpha Leasing +30 210 336 7900
Αlpha Trade +30 210 370 5700

To contact us electronically fill in our contact form.

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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