| Accounts | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
|---|---|---|---|---|---|---|
| Total balance of deposit accounts (Euro) | ||||||
| Account balances (Euro, FC) | ||||||
| Account activity & additional information | * | |||||
| Information on incoming orders | ** | ** | ||||
| Status of cheques | ||||||
| Electronic account statements (Alpha e-Statements) | ||||||
| Withdrawable balance | *** | |||||
| * last 10 transactions **information available from 1.5.2010 onwards ***in accordance with the provisions in force | ||||||
| Cards | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Total current balance of cards | ||||||
| Balance of Alpha Bank cards | ||||||
| Last transactions of Alpha Bank cards* | ||||||
| Older transactions of Alpha Bank cards | ||||||
| Bonus points of Alpha Bank cards | ||||||
| Bonus points transfer history | ; | |||||
| Electronic card statements (Alpha e-Statements) | ** |
* | ||||
| * after the issuance of the last statement | ||||||
| Loans | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Total balance of loans | ||||||
| Housing loan balance | ||||||
| Housing loan activity (10 last transactions) | ||||||
| Balance of Alpha Revolving / Alpha 700 loans | ||||||
| Alpha Revolving and Alpha 700 loan activity (10 last transactions after the issuance of the account statement) | ||||||
| Electronic loan statements (Alpha e-Statements) | ||||||
| Investments | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Alpha Finance share portfolio | ||||||
| Alpha Mutual Funds portfolios | ||||||
| Alpha Gold Personal Banking portfolio | ||||||
| Alpha Private Banking portfolio | ||||||
| Term deposits | ||||||
| Information of general interest | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Calculation of tax deduction according to income | ||||||
| Transactions that count in tax deduction | ||||||
| Foreign exchange rates | ||||||
| Alpha Mutual Funds prices | ||||||
e-Banking Services for Individuals - Working Hours
| myAlpha Web | myAlpha Mobile | myAlpha Phone 210 326 0000 |
ΑΤM | ACTC | |
| 24 hours / 7 days | 24 hours / 7 days | Αgent |
24 hours / 7 days | Branch working hours | |
Daily 8:00 22:30 |
|||||
| To Alpha Bank - Immediately (1) | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
|---|---|---|---|---|---|---|
| Transfer between accounts registered in the subscriber's profile | * | |||||
| Transfer to a third-party account (or to an account not registered in the subscriber's profile) | ** | |||||
| Transfer to Alpha Bank accounts registered in the subscriber's profile from a card or loan | ||||||
| Cash deposit | ||||||
| Immediate transfers with the Alpha Quick Transfer service | ||||||
| (1) Transactions available from 7:00 to 23:30 * between accounts connected to the card ** up to €1,500 per day |
||||||
| To Alpha Bank - at a future date | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Transfer between deposit accounts | ||||||
| Transfer to a third-party deposit account(2) | ||||||
| Define recurring transfers between accounts | ||||||
| Cash deposit (in an envelope) | ||||||
| (2) A maximum transfer limit of €15,000 per day applies | ||||||
| To another bank | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Remittance to an account held with a bank in Greece (2) | ||||||
| Remittance to an account held with a bank abroad (2) | ||||||
| Immediate transfers with the Alpha Quick Transfer service | ||||||
| (2) A maximum transfer limit of €15,000 per day applies | ||||||
e-Banking Services for Individuals - Working Hours
| myAlpha Web | myAlpha Mobile | myAlpha Phone 210 326 0000 |
ΑΤM | ACTCs | |
| 24 hours / 7 days | 24 hours / 7 days | Αgent |
24 hours / 7 days | Branch working hours | |
Daily 8:00 22:30 |
|||||
| Cards - Loans | myAlpha Web | myAlpha Mobile | myAlpha Phone | ΑΤΜ | ACTC |
|---|---|---|---|---|---|
| Cards issued by Alpha Bank | (1)* | ||||
| Cards issued by other bank | |||||
| Load prepaid card | (1)* | ||||
| Alpha Loan Revolving / Alpha 700 | (1)* | ||||
| Other Consumer/Personal loans | (1)* | ||||
| * charging connected account and in cash (1) Transactions debiting a connected account are not available from 7:00 to 23:30.` |
|||||
| Greek Public Sector / Public Utility Bills | myAlpha Web | myAlpha Mobile | myAlpha Phone | ΑΤΜ | ACTC |
| Assessed Tax Dues (Income Tax, EN.F.I.A. etc) | (2) | (2) | (2) | ||
| Γ.Ο.Ε.Β. | |||||
| DEI | (2) | (2) | (2) | ||
| DEI - INVOICES AND AGENTS | |||||
| D.E.T.E.P.A. | |||||
| D.E.TI.P | |||||
| D.E.Y.A. (100+ Water supply / Drainage companies) | |||||
| Municipal Nursery of Thessaloniki | |||||
| E.D.O.E.A.P. - POLICYHOLDERS | |||||
| E.D.O.E.A.P. - EMPLOYERS |
|||||
| Single Special Arbitrary Buildings Fee | (2) | (2) | |||
| Ε.Τ.Α.Α.-T.A.N. Announcements | |||||
| Ε.Τ.Α.Α.-T.S.A.Y. | |||||
| E.Y.A.TH. S.A. | |||||
| E.YD.A.P. | (2) | (2) | (2) | ||
| E.F.K.A. (LAWYERS ASSOCIATION) | |||||
| E.F.K.A. Employer Contribution | |||||
| E.F.K.A. Labor Ticket (Ergosimo) | |||||
| E.F.K.A. (O.A.E.E., O.G.A., E.T.A.A., E.T.A.P.-M.M.E.) | |||||
| Κ.Ε.Α.Ο. | |||||
| Cadastral survey fees (ktimatologio) | (2) | (2) | |||
| Ο.Α.Ε.Δ. (Δόσεις Ρυθμίσεων Δανείων και Κατοικιών) | |||||
| Ο.Α.Ε.Ε (Τ.Ε.Β.Ε. -Τ.Α.Ε. - Τ.S.A.) | |||||
| Municipalities debt (70+ Municipalities) | |||||
| Chambers debt (30+ Chambers) |
|||||
| Consignment Deposits & Loans Fund | |||||
| Τ.Ε.Α.Υ.Ε.Τ.-N.P.I.D. | |||||
| Vehicle Circulation Tax | (1,2) | (1,2) | (1,2) | (1) | |
| Kopaida Fees-P.S.T.E.-P.E. Voiotias | |||||
| Special Fee for Arbitrary Buildings Control | |||||
| T.M.E.D.E. Guarantee Letters | |||||
| T.O.E.V. Ierapetras | |||||
| T.O.E.V. Papagiannadon | |||||
| T.S.A.Y. - Employer's contributions | |||||
| e-Administrative Fee | (1) | ||||
| ICISnet Electronic Payments | (1) | ||||
| (1) Transactions available between 07:30 and 23:00 (2) Payments by credit card are available between 07:30 – 23:00 |
|||||
| Telephony (Fixed, Mobile & Internet) | myAlpha Web | myAlpha Mobile | myAlpha Phone | ΑΤΜ | ACTC |
| COSMOLINE | |||||
| COSMOTE Mobile | (2) | (2) | (2) | ||
| COSMOTE LANDLINE-OTE TV-INDIVIDUALS | (2) | (2) | (2) | ||
| COSMOTE LANDLINE-INVOICES | (2) | (2) | |||
| CYTA HELLAS | |||||
| HELLENIC CABLE NETWORKS LTD | |||||
| HELLASFON NETWORKS | |||||
| METADOSIS WIRELESS ISP | |||||
| MTEL | |||||
| NICTECH | |||||
| NOVA 2Play, 3Play/FORTHNET | |||||
| NOVA Television | |||||
| ΟΤΕΝΕΤ | |||||
| TELLAS | |||||
| TORA DIRECT | |||||
| VIVODI Telecom | |||||
| VODAFONE Mobile/Fixed | |||||
| VOICENET | |||||
| WIND | |||||
| (2) Payments by credit card are available between 07:30 – 23:00 | |||||
| Insurance Companies | myAlpha Web | myAlpha Mobile | myAlpha Phone | ΑΤΜ | ACTC |
| 4LIFE DIRECT | |||||
| APOLLON S.A. ASSURANCE BROKERS | |||||
| MINETTA INSURANCES (GENERAL, LIFE) | |||||
| ATLANTIC UNION S.A. | (1) | (1) | (1) | (1) | |
| GENIKI PANELLADIKI LTD | |||||
| MOTOR INSURER'S BUREAU-GREECE | |||||
| DYNAMIS A.E.G.A. | (1) | (1) | (1) | (1) | |
| ETHNIKI INSURANCE | |||||
| ETHNIKI INSURANCE - Flexible Payment | |||||
| EUROPEAN RELIANCE | (1) | (1) | (1) | (1) | |
| EUROPE G.I.S.A. | |||||
| HELIOS ASSURANCE BROKERS S.A. | |||||
| INTERSALONIKA A.E.G.A (Insurance Policy Payment, Partners (Advance Payment, Print-Pay) | (1) | (1) | (1) | (1) | |
| MUTUAL Assurance Brokers | |||||
| HORIZON INSURANCE | |||||
| SYNETERISTIKI INSURANCE | |||||
| YDROGEIOS (INSURANCE, Α.Α. & Α.Ε.-PARTNERS) | |||||
| AEGEAN INSURANCE (PARTNERS) | |||||
| AIG HELLAS SA | (1) | (1) | |||
| AIGAION INSURANCE | (1) | (1) | (1) | ||
| ALLIANZ HELLAS INSURANCE COMPANY SA | (1) | (1) | (1) | (1) | |
| ALPHA INSURANCE (ΣΥΝΕΡΓΑΤΕΣ) | |||||
| ARAG HELLAS | |||||
| ΑΧΑ INSURANCE | (1) | (1) | (1) | ||
| CNP INSURANCE LTD | |||||
| COSMOTE INSURANCE | |||||
| CROMAR INSURANCE BROKERS SOLE SHAREHOLDER CO. LTD | (1) | (1) | |||
| DIRECT PLUS INSURANCE | |||||
| ERGO (INSURANCE, LIFE) | (1) | (1) | |||
| ERGO (FORMER ΑΤΕ INSURANCE LIFE, FORMER ATE GENERAL INSURANCES) | |||||
| EUROLIFE ERB (A.E.A.Z., A.E.G.A.) | |||||
| EUROPROTECTION INSURANCE BROKERS | |||||
| FCA INSURANCE HELLAS | |||||
| FUTURE MOVING FORWARD INSURANCE BROKERS | |||||
| GENERALI Ηellas | (1) | (1) | (1) | (1) | |
| GROUPAMA INSURANCE | |||||
| HELLAS DIRECT | |||||
| ING Insurance Agency | |||||
| INSURANCE MARKET | |||||
| INTERAMERICAN (Anytime Assistance, Anytime Damages, Anytime Life) | (1) | (1) | (1) | ||
| INTERASCO AEGA | |||||
| INTERLIFE (A.A.E.G.A, INSURANCE CLIENTS) | (1) | (1) | (1) | ||
| INTERNATIONAL LIFE (A.E. LIFE INSURANCE, A.E.G.A.) | (1) | (1) | (1) | (1) | |
| METLIFE A.E.A.Z. | (2) | (2) | (2) | ||
| MY DIRECT INSURANCE | |||||
| NEQUS BROKERS S.A.-PARTNERS | (1) | (1) | (1) | ||
| NN HELLAS LIFE | |||||
| NP INSURANCE (CUSTOMERS, PARTNERS PAYMENTS) | |||||
| PERSONAL INSURANCE AEGA | |||||
| PRIME INSURANCE | |||||
| Q Brokers | |||||
| QUDOS INSURANCE (PARTNERS) | |||||
| U and M HELLAS | |||||
| VOLKSWAGEN BANK-INSURANCE | |||||
| (1) Transactions available between 07:30 and 23:00 (2) Payments by credit card are available between 07:30 – 23:00 |
|||||
| Other payments | myAlpha Web | myAlpha Mobile | myAlpha Phone | ΑΤΜ | ACTC |
| 11880-vrisko.gr | |||||
| 520 BARCODE HELLAS | |||||
| A.D.M.I.E. S.A. | |||||
| A.E.P.I. SA | |||||
| Athanasios Karabassis and Co. E.E. | |||||
| AEGEAN SEA S.C. | |||||
| Α.Ν.Ε.Κ. (SUPERFAST, PARTNERS) | (1) | (1) | |||
| Α.Ν.Ε.S. FERRIES | |||||
| ARGO HELLAS | |||||
| ATTIKES DIADROMES S.A. | (1) | (1) | (1) | (1) | |
| AUTODIAXEIRISI-AUTODIA | |||||
| AEGEAN MOTORWAY SA | |||||
| CENTRAL GREECE MOTORWAY S.A. | |||||
| AFOI NASOPOULOI S.A. | |||||
| V. KAFKAS S.A. | |||||
| BLUE STAR FERRIES - PARTNERS | |||||
| GERMAN SCHOOL OF ATHENS | |||||
| GEFSINUS S.A. | |||||
| GEORGIOS D. ROUSSAKIS S.A. | |||||
| GRIGORIS MIKROGEVMATA S.A. | |||||
| Δ.Ε.Δ.Δ.Η.Ε. Α.Ε. | |||||
| ΕΕΤΤ (Hellenic Telecommunications and Post Commission) | |||||
| ΕΚΠΑΙΔΕΥΤΗΡΙΑ ΚΑΙΣΑΡΗ | |||||
| ELASTIKA MICHELIN | |||||
| ELASTIKA PIRELLI S.A. | |||||
| ELASTRAK S.A. | |||||
| HELLENIC LOTTERIES | |||||
| HELLENIC POST S.A. | |||||
| HELLENIC-AMERICAN EDUCATIONAL FOUNDATION | |||||
| ELPA | |||||
| ELTREKKA S.A. | |||||
| EMA S.A. | |||||
| E.D.A. ATTIKIS S.A. | |||||
| ΕΠΑ ΘΕΣ/ΝΙΚΗΣ-ΘΕΣΣΑΛΙΑΣ ΕΓΓΥΗΣΗ | |||||
| ΕΠΑ ΘΕΣ/ΝΙΚΗΣ-ΘΕΣΣΑΛΙΑΣ | |||||
| ETAO | |||||
| E. FOTELLIS S.A. | |||||
| ILEKTRONIKO FRONTISTIRIO | |||||
| HERON THERMOELECTRIC S.A. | |||||
| IFG-FRENCH INSTITUTE OF GREECE | |||||
| HORSE RACES S.A. | |||||
| KEN S.A. (Companies, Individuals) | |||||
| RAFINA-MARMARI CONSORTIUM SHIPPING | |||||
| SARONIC FERRIES | |||||
| KORRES S.A. Natural Products | |||||
| L.A.N.E. | |||||
| MIELE HELLAS E.P.E. | |||||
| MOTODYNAMIKI S.A. | |||||
| MOUHALIS S.A. | (1) | (1) | |||
| BENAKI PHYTOPATHOLOGICAL INSTITUTE | |||||
| FLOUR MILLS KEPENOS S.A. | |||||
| NEA ODOS S.A. | |||||
| Ο.Α.Ε.P. | |||||
| ΟΒΙ | |||||
| OLYMPIC BREWERY S.A. | |||||
| O.P.A.P. | |||||
| O.P.A.P. S.A. | |||||
| O.P.A.P Limit Raise | |||||
| ΟPAP VLTs | |||||
| O.P.A.P. INTERNET | |||||
| OPAP SERVICES | |||||
| O.T.E. ESTATE S.A.-ENERGY | |||||
| O.T.E. ESTATE S.A.-RENT | |||||
| PANHELLENIC MEDICAL ASSOCIATION | |||||
| PASOK | |||||
| UNIVERSITY OF THE AEGEAN E.L.E. | |||||
| PLAISIO COMPUTERS | |||||
| Former EPA Thessalia | |||||
| STELIOS KANAKIS S.A. | |||||
| STOIXIMAN | |||||
| TEA - EAPAE | |||||
| ΤΕΑΓΕ | |||||
| TIRESIAS S.A. | |||||
| TELEHEATING SERRON LTD | |||||
| PHARMASERVE LILLY SACI | |||||
| Florentia Karabassi and Co. E.E. | |||||
| GREEK YELLOW PAGES | |||||
| ACS COURIER | |||||
| AEGEAN SPEED LINES | |||||
| AVIN | |||||
| AVON S.T.P. | |||||
| AVON COSMETICS | |||||
| BED AND BATH | |||||
| BETSHOP | |||||
| BLUEGROUND | |||||
| BML SECURITY | |||||
| BMW AUSTRIA BANK | |||||
| BP HELLENIC S.A. | |||||
| BRINKS SECURITY SERVICES S.A. | |||||
| Cardlink S.A. | |||||
| CARGO GROUP E.P.E. (Customs Clearance) | |||||
| CARGO GROUP LOGISTICS E.P.E. | |||||
| CARGO GROUP SERVICES E.P.E. | |||||
| COCA COLA 3E HELLAS AVEE | |||||
| CREDICOM CONSUMER FINANCE | |||||
| CREDIT M - LOANS | |||||
| CREDIT M - CARDS | |||||
| CREDIT M S.A. | |||||
| DAIMLER CHRYSLER BANK | |||||
| DIAK ATHENS PRIVATE COMPANY | |||||
| DnHost | |||||
| ECONOMIC GROWTH S.A. | |||||
| EDENRED | |||||
| e-FOOD.GR | |||||
| ELPEDISON ENERGY S.A. | |||||
| EMPORIKI RENT | |||||
| ENERGA | |||||
| ENTERPRISE GREECE ORGANIZATION | |||||
| EXECUTIVE LEASE - SFAKIANAKIS S.A. | |||||
| EUROCATERING S.A. | |||||
| FAST FERRIES | |||||
| FCA BANK GmbH | |||||
| FCA CAPITAL HELLAS | |||||
| G4S CASH SOLUTIONS Α.Ε | |||||
| G4S SEC SYSTEMS MONITORING | |||||
| G4S SECURE SOLUTIONS Α.Ε | |||||
| G4S TELEMATIX | |||||
| GEA GRAMMO ERATO APOLLON | |||||
| GE HEALTHCARE | |||||
| GOLDEN STAR FERRIES | (1) | (1) | (1) | ||
| GOODYEAR | |||||
| GREEN ENVIRONMENTAL | |||||
| GS1 Association Greece | |||||
| HELLAS PRODUCTS LTD | |||||
| HELLENIC OPEN UNIVERSITY | |||||
| HELLENIC SEAWAYS - PARTNERS | (1) | (1) | (1) | ||
| HENKEL HELLAS ABEE | |||||
| I.A.T.A. (BSP, CASS) | |||||
| IATRICA S.A. | |||||
| IFG-FRENCH INSTITUTE OF GREECE | |||||
| INFO QUEST TECHNOLOGIES-MI STORE | |||||
| innoview.gr | |||||
| INTER FINANCE HELLAS GROUP LTD | |||||
| LIFELINK Ι.Κ.Ε. | |||||
| LINDE HELLAS LTD | |||||
| LYCEE FRANCOHELLEN. DELACROIX | |||||
| LYCEE LEONIN NEA SMIRNI | |||||
| LYCEE LEONIN PATISSIA | |||||
| MERCEDES BENZ HELLAS ΑΕΕ | |||||
| MINOAN LINES-PLAFOND | (1) | (1) | |||
| MSU EXAMS ACG-DEREE COLLEGE | |||||
| MSU EXAMS ANATOLIA COLLEGE | |||||
| NEKYA DIGITAL MARKETING | |||||
| NESPRESSO HELLAS S.A. | |||||
| NESTLE HELLAS S.A. | |||||
| NOVIBET | |||||
| NRG-Companies | |||||
| NRG-Individuals | |||||
| OMNINET | |||||
| OMONIA TRANS | |||||
| ORPHEE BEINOGLOU S.A. | |||||
| OTIS ELEVATORS-ESCALATORS | |||||
| PAPAKI LTD | |||||
| Paybybank | (1) | (1) | (1) | ||
| PHAISTOS NETWORKS S.A. | |||||
| Pointer.gr | |||||
| PRAKTIKER HELLAS S.A. | |||||
| PROTERGIA | |||||
| REVMAena | |||||
| SANOFI-AVENTIS ΑΕVΕ | |||||
| SEAJETS | |||||
| SOFTONE TECHNOLOGIES S.A. | |||||
| SPARTAN SECURITY LTD | |||||
| TEO S.A. | |||||
| TORA WALLET | |||||
| TUPPERWARE | |||||
| UNIMAC | |||||
| UP HELLAS | |||||
| UPI | |||||
| VARIO S.A. | |||||
| VIVA WALLET | |||||
| VOLKSWAGEN BANK | |||||
| VOLTERRA S.A. (Companies, Individual) | |||||
| VOLTON (Companies, Individual) | |||||
| WATT and VOLT S.A. - ELECTRICITY (Individuals - Companies) | |||||
| WATT and VOLT S.A. - NATURAL GAS | |||||
| WEB-ARTDESIGN.GR | |||||
| WELLA Hellas | |||||
| Western Union - Paybybank | (1) | (1) | (1) | ||
| YAVA FITNESS CENTERS | |||||
| YOU.GR | |||||
| ZANTE FERRIES | |||||
| (1) Transactions available between 07:30 and 23:00 | |||||
| Donations for social purposes | myAlpha Web | myAlpha Mobile | myAlpha Phone | ΑΤΜ | ACTC |
| Agapan (Hospice and Palliative Care) | |||||
| Connect Athens IASIS | |||||
| Arcturos | |||||
| House for the Elderly People (Argos) | |||||
| Medecins du Monde | |||||
| Medecins sans Frontieres | |||||
| Life Line Hellas | |||||
| Network For Children’s Rights | |||||
| Dodekanisiaki Melissa | |||||
| Jewish Museum of Greece | |||||
| Elepap | |||||
| Greek Action in Africa | |||||
| Hellenic Society | |||||
| Hellenic Society for the Protection of Nature | |||||
| Hellenic Animal welfare agency | |||||
| Hellenic Children’s Museum | |||||
| Elpida (Hope) - Association οf Parents, Guardians and Friends of Children With Kidney Diseases | |||||
| Ermis - Association of Parents, Guardians and Friends of People with Special Abilities | |||||
| Estia -Training Vocational Center | |||||
| Cerebral Palsy Greece | |||||
| Elpida (Hope) - Association οf Parents, Guardians and Friends of Children With Kidney Diseases | |||||
| Floga | |||||
| Efstathia J. Costopoulos Foundation (Yaya’s Garden - Kalamata) | |||||
| Theotokos Foundation | |||||
| J. F. Costopoulos Foundation | |||||
| Paul and Alexandra Canellopoulos Foundation | |||||
| Jenny Karezi Foundation | |||||
| Make a Wish | |||||
| Summer Camps Happy Children - Happy Youth | |||||
| Centre for life - For people who live with AIDS | |||||
| Macedonian Museum of Contemporary Art | |||||
| Goulandris Museum of Natural History | |||||
| Irakleidon Museum | |||||
| Museum of Cycladic Art | |||||
| Benaki Museu, | |||||
| Nestor | |||||
| Oasis | |||||
| Friends of the child | |||||
| Unesco Group - Pireus and Islands | |||||
| SOS Villages | |||||
| Green Alliance of Rare Diseases | |||||
| Πανελλήνια Ένωση Φίλων των Πολυτέκνων | |||||
| PNOE – Friends of Children in Intensive Care | |||||
| ANIMAL PROTECTION AEGINA-AGISTRI | |||||
| Sikiarideio Foundation | |||||
| Support Ethiopian Children Association | |||||
| Σύλλογος Η Καρδιά του Παιδιού | |||||
| Σύλλογος Νοσηλεία | |||||
| PIKPA Voulas - Pentelis | |||||
| Protection of the Unborn Child Association | |||||
| Σύλλογος Σκελετικής Υγείας Πεταλούδα | |||||
| Association of the Friends of the Agioi Anargyroi Oncology Hospital | |||||
| Therapeutic Riding Association of Greece | |||||
| Pediatric Trauma Care | |||||
| Greek Guiding Association | |||||
| Το Εργαστήρι (Σύλλογος Γονέων Κηδεμόνων και Φίλων Ατόμων με Ειδικές Ανάγκες) | |||||
| NGO Light of Africa | |||||
| The smile of the child | |||||
| World Pharmacists NGO | |||||
| Φίλοι Κοινωνικής Παιδιατρικής Ανοιχτή Αγκαλιά | |||||
| Φυλλωσιά | |||||
| Hatzikyriakio Child Care Institution | |||||
| Actionaid | |||||
| Ethelon | |||||
| Greenpeace | |||||
| IOCC (International Orthodox Christian) | |||||
| Medasset | |||||
| Unicef | |||||
| WWF | |||||
e-Banking Services for Individuals - Working Hours
| myAlpha Web | myAlpha Mobile | myAlpha Phone 210 326 0000 |
ΑΤM | ACTC | |
| 24 hours / 7 days | 24 hours / 7 days | Αgent |
24 hours / 7 days | Branch working hours | |
Daily 8:00 22:30 |
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| Alpha Smart Save | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ΚΑΣ | |
|---|---|---|---|---|---|---|
| Application to open an Alpha Smart Save account | ||||||
| View Alpha Smart Save account details | ||||||
| Alpha online Term Deposit with Bonus | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Application to open an Alpha online Term Deposit with Bonus | ||||||
| View Alpha online Term Deposit with Bonus details | ||||||
| Management of applications | ||||||
| Change a connected account | ||||||
| Early liquidation | ||||||
| Alpha online Term Deposit | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Application to open an Alpha online Term Deposit | ||||||
| View Alpha online Term Deposit details | ||||||
| Management of applications | ||||||
| Change a connected account | ||||||
| Early liquidation | ||||||
| Cards | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Prepaid card issuing | ||||||
| Debit card issuing (Visa, Mastercard, American Express) | ||||||
| Request the issue of a new PIN for a debit or credit card | ||||||
| Report the loss or theft (for immediate cancellation) | ||||||
| Card activation | ||||||
| Modify a cards’ limit for cash withdrawals | ||||||
| Modify the limit of a debit card | ||||||
| Modify direct debit details | ||||||
| Manage linked bank accounts with any of your cards | ||||||
| Reissuance of a card due to damage | ||||||
| Load / Unload prepaid cards | ||||||
| Online Applications | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Add accounts, cards, loans and investments to the subscriber's profile | ||||||
| Request connection of a portfolio of shares | ** | |||||
| Change card PINs | ** | |||||
| Change the subscriber's User ID and Password | ||||||
| Change the contact details in the subscriber's Alpha e-Banking profile | ||||||
| Activate/deactivate electronic statements for accounts, cards and loans - Alpha e-Statements service | ||||||
| Apply to receive notifications of account, card and e-banking transactions - Alpha alerts service | ||||||
| Order a chequebook | * | * | ||||
| Submit / Cancel a fixed-amount standing order | ||||||
| Block/unblock a deposit account | ||||||
| * at a 20% discount compared to the cost at the Branch ** to/for a credit card |
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e-Banking Services for Individuals - Working Hours
| myAlpha Web | myAlpha Mobile | myAlpha Phone 210 326 0000 |
ΑΤM | ACTC | |
| 24 hours / 7 days | 24 hours / 7 days | Αgent |
24 hours / 7 days | Branch working hours | |
Daily 8:00 22:30 |
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| Product management | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
|---|---|---|---|---|---|---|
| Request the issue of new card PIN | ||||||
| Change card PIN | ||||||
| Transfer Bonus points between Bonus cards | ||||||
| Load/Unload prepaid cards | ||||||
| Add/remove products to/from the subscriber's profile | ||||||
| Manage your Alpha online Term Deposit and Alpha online Term Deposit with Bonus | ||||||
| Subscription management | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Select products to appear in the "Overview" screen | ||||||
| Define "Friendly Names" for products | ||||||
| Define product usage rights | ||||||
| Save favourite transfers & payments | ||||||
| Choose the order in which products and favourite transactions will appear in the "Overview" screen | ||||||
| Submit/cancel standing orders | ||||||
| Define/remove recurring transfers | ||||||
| Manage the Alpha Quick Transfer option | ||||||
| Manage the PIN & Fingerprint option | ||||||
| Additional services | myAlpha Web | myAlpha Mobile |
myAlpha Phone | ΑΤΜ | ACTC | |
| Activate/deactivate the Alpha e-statements service (for accounts, cards, loans) | ||||||
| Activate/deactivate the Alpha alerts service (for accounts, cards and e-banking transactions) | ||||||
| Customer details update by online document submission | ||||||
e-Banking Services for Individuals - Working Hours
| myAlpha Web | myAlpha Mobile | myAlpha Phone 210 326 0000 |
ΑΤM | ACTC | |
| 24 hours / 7 days | 24 hours / 7 days | Αgent |
24 hours / 7 days | Branch working hours | |
Daily 8:00 22:30 |
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