Branch Network

Opening an account online

Just using your mobile, you can open your first account with Alpha Bank and get a debit card and e-Banking credentials on the spot.

Start building a relationship of trust

In a flash from your mobile
Open your first account without a minimum deposit, and get issued with a debit card and e-Banking credentials.
A world of options awaits
Gain access to innovative products and find solutions to all your plans, with your bank next to you.
Security every step of the way
We protect your transactions with the most advanced methods so you may feel safe.

Can I start banking online?

Have a look at the conditions for opening your first account with Alpha Bank from your smartphone.

Open an account provided you...

  • Are over 18 years old.
  • Have a Greek mobile number and an email account. 
  • Live permanently in Greece.
  • Have a Greek tax number only.
  • Are not the main holder in any other Alpha Bank account.
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Have at hand...

  • Your ID card or passport issued in any EU country.
  • Your most recent tax clearance certificate in pdf format. You’ll find it on Taxisnet, under “Print Tax Determination Act”.
  • A tax number certificate, if you don’t have a tax clearance certificate.

View the supporting documents you need to open an account.

 

Start banking online

Download the myAlpha Mobile app to open you first account online daily, from 07:30 to 23:30. 
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1. Confirm your mobile number and email

Open the app and choose: Register > Open my first account.

Fill in your mobile number. To confirm it, enter the 6-digit code you received by SMS.

Fill in your email. To confirm it, enter the 6-digit code you received on that email.

The email will also be your username for logging into e-Banking.

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2. Create password and accept the terms

Create a secure password and enter it twice to confirm it.

Your e-Banking credentials are all set.

Tick the boxes to accept the documents about our banking relationship and your personal data protection.

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3. Confirm your identity

Choose the document you’ll be using (ID card or passport) and upload a photo of it, front and back.

Using your phone camera, take a picture of your face and upload a photo of it.

Do not close the app.

Tap on “Start video call” to be connected to one of our representatives, who will confirm your identity.

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4. Enter your tax details and address

Enter your tax number and upload your tax clearance certificate.

Answer 8 short questions.

Confirm the address where you want us to send your debit card. 

Choose how you want us to be contacting you.

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5. Get your IBAN

Welcome to Alpha Bank!

Your IBAN appears once you’ve concluded the process. You also have your e-Banking credentials to log into e-Banking straight away with the username and password you created.

Your debit card will appear on your e-Banking and you’ll receive it by post very soon.

One more thing: Within 3 months from opening the account, you need to verify on your e-Banking, either through eGov-KYC or by online document upload, your:

  • Occupation
  • Address
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Staying secure

We take all the necessary measures for you to carry out secure online transactions.

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.   

Any questions?

Find the answers you need for opening your first account.

Can I pause the account opening process and continue where I left off?

Yes. You can pause the process and continue from the step where you left off, at any time within the next 3 months. All you have to do is use the credentials you created at the beginning of the process:

  • Username – your confirmed email address.
  • Password – the password you created when you registered on the myAlpha Mobile app.

Can I use my account right away? Will I also receive the terms and conditions?

Yes. Your account ΙΒΑΝ is created automatically and is ready to use.

At the same time:

  • You gain access to myAlpha Mobile and myAlpha Web.
  • We will send you your new debit card by regular mail. When you receive the card, you can activate it online.
  • Once all 3 products (account, e-Banking, card) have been created/issued, we will email you the respective terms and conditions, and agreements.

I do not feel safe opening an account from my mobile phone. Is it a secure process?

Yes, the process is perfectly secure. Find out how we safeguard your online transactions.

Open your first account

Download the myAlpha Mobile app on your smartphone and enter the Alpha Bank universe.
Your bank on your mobile
Download the myAlpha Mobile app and start banking from your mobile, on the go.
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