Alpha Bank Prepaid Visa benefits card

Free issuing, reissuing and loading

€0 to:

• Issue
• Reissue due to loss or damage
• Renew
• Load the entire benefit amount
  

For withdrawals

• €0 to withdraw cash from Alpha Bank ATMs
• €0.75 to withdraw cash from ΑΤΜs of other financial institutions within the European Union. There is no charge if there are ATMs only from 1 financial institution in the municipal unit where the withdrawal is taking place.
  

For transactions in foreign currency

Up to 2.5% fees for transactions in foreign currency.

The fees for transactions in foreign currency are converted into euro with the value that Visa sets on the day they are processed.

Your card is loaded only by DYPA or OPEKA with the benefit amount you are entitled to. The card is loaded directly and at no extra charge.

Unload your card whenever you want free of charge:

• Through myAlpha Mobile from a mobile or through myAlpha Web from a computer, by transferring the available amount to another account you hold.
• At any ATM, in Greece or abroad with the Visa logo, by withdrawing up to 50% of the amount paid into your card.

Detailed card activity and balance updates

To monitor your prepaid card activity and balance:

• Find your card on your e-Banking (myAlpha Web from your computer or myAlpha Mobile from your mobile).
• Ask for a balance check at an Alpha Bank ATM.
  

Secure transactions

• Confirm your online transactions with push notification or the 6-digit code you receive with Viber/SMS on your mobile.
• Block your card temporarily if you’re not sure whether you’ve lost it.
  
• Receive Alpha alerts with Viber / text message or email in real time for every card transaction. For Alpha alerts you pay €1 a month.
  

Cancel card

If you want to cancel your card, you need to visit a branch near you.

In this case, the card is unloaded, but only up to 50% of the benefit you have received. 

Provided you’ve registered an Alpha Bank IBAN on gov.gr, we issue and send the Alpha Bank Prepaid Visa benefits card at the address you’ve registered with DYPA or OPEKA and confirmed through the platform.

When you receive the card, it is deactivated. Together with the card, we send you instructions on how to receive your PIN.

See step-by-step instructions on how to activate your card.

Once you activate the Alpha Bank Prepaid Visa benefits card, you accept the terms of the agreement  and its annex.

The payment of benefits through the Alpha Bank Prepaid Visa starts on 15.03.2025.

For parents

• Birth allowance
• Child allowance (Α21) – as of 30.05.2025
• Special maternity protection allowance
• Supplementary maternity allowance
• Parental leave allowance
• Fostering allowance
  

For unemployed

• Unemployment benefit 
• Long-term unemployment benefit
• Extraordinary financial aid for the long-tern unemployed (DYPA)
• Unemployment benefit for self-employed and independently employed persons (former ΕΤΑΑ, EΟΑΕΕ, former ETAP-MME)
• Special supplementary unemployment subsidy for dockers
  

For professionals

• Reimboursement of expenses for an exclusive nurse
• Tour guide subsidy
• Forest worker subsidy
• Termination of slaughterhouse operations
• Special slaughterhouse worker subsidy
• Special seasonal benefits
• Employment allowance
  

Other benefits

• Financial aid for vulnerable social groups
• Guaranteed minimum income