Branch Network

Debit cards

Get a debit card to make your day-to-day transactions simple, fast and secure. Apply online or book an appointment at one of our branches.

Why get a debit card

  • To get around without cash

    There’s no need to worry about having enough cash on you or going to an ATM. You retain complete control, as you shop directly from your account.
  • To gain even more

    Benefit from loyalty programmes according to your spending habits.

What you need to know about debit cards

Choose a card according to your needs and profile.

Convenience in your transactions

Pay anywhere, without carrying cash on you. Just make sure you have sufficient balance in your account.

Withdraw cash at an ATM

Get direct access to cash at any ATM.

 
Tip: Choose ATMs of the same bank to avoid fees.

Complete control over your expenses

With a debit card you only spend the money you already have in your account. This way you don’t risk ending up in debt and struggling to pay it off.
 

Loyalty programmes

Certain debit cards are linked to loyalty programmes. This means that, based on your card activity, you receive points and offers you can redeem in the future.

Before choosing a debit card linked to a loyalty programme, you need to consider:

  • What are your spending habits and what benefits you are most likely to redeem.
  • Whether the loyalty programme and other benefits offset the annual fee.
 
Tip: If you already hold a debit card linked to your account, you may get a second one depending on the loyalty programme you are interested in.
 

How a debit card works

When you shop, the amount is charged directly to your account.

It allows you to:

  • Make your day-to-day transactions simple, fast and secure.
  • Spend only the available balance in your account.
  • Withdraw cash at an ATM.

It is not helpful if you:

  • Want to meet a need before the date you expect to be paid from work.

How a credit card works

When you shop, your account is not charged. In fact, you’re borrowing the specific amount. If you pay off this amount, you can borrow again. In other words, you get a credit limit.

It allows you to:

  • Shop in interest-free instalments.
  • Make the most of the interest-free period offered by the card, if you choose to pay off the entire balance on the payment date. 
  • Carry out specific transactions where a credit card is necessary, such as hotel reservations and car rentals.
  • Get additional cash flow and shop without spending the entire balance in your account.
  • Secure benefits from loyalty programmes.

It is not helpful if you:

  • Plan to pay off only the minimum amount every month, as you are charged with interest.
  • Have difficulty with financial planning and monitoring your expenses.
 

Can I get a debit card online?

Find out how to get a debit card through your mobile or computer.

Apply provided you...

  • Hold an account with Alpha Bank.
  • Have e-Banking credentials.
  • Have updated your details at Alpha Bank.
 

Have at hand...

  • Your Taxisnet credentials, if you haven’t updated your details and want to do so through eGov-KYC.
  • The supporting documents you’ll need, if you haven’t updated your details and choose to do so by uploading the documents.
 

Do you need a credit card?

Shop in instalments, make hotel reservations or get cash flow.

Find useful documents

Download the documents concerning debit cards.

Terms for payment facilitation cards

Supporting documents for cards

Commissions and other charges

Interest rates

Once you get a new debit card

Find out the first steps to start using your new debit card.

Use a card virtually before receiving it

Through your digital wallet or online 

Carry out your transactions without having to wait until you receive your new card in your hands.

 

Activate a card online

Without going to an ATM

As soon as you receive your new card, you can activate it online and start using it right away.

 

Get a new card PIN

Choose the most convenient method for you  

Get a PIN for your new card online through your e-Banking, by text message, over the phone or at a branch.

 

Activate Alpha alerts

Through your e-Banking

Get notified in real time about your card activity and transactions, with Alpha alerts.

 

Need help?

We’ve put together useful information to find whatever you may need.

In case of an emergency

Find out what you can do if your card is lost or stolen, or if you see transactions not carried out by you.

With FAQs about cards and digital wallets

Look through all the FAQs about debit, credit and prepaid cards and find the answers you need.

With the Bonus programme

Have a look at the Bonus loyalty programme and find out how you can earn more with your card.

Get a debit card

In the way it works for you: online from your computer or by booking an appointment at a branch.

Log into e-Banking

From your computer or mobile, and apply without visiting a branch.

Book an appointment

On the day and time it suits you and bring along the supporting documents you need.

Start banking with us

Open your first account with Alpha Bank and get e-Banking credentials online.