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Alpha alerts
So nothing gets past you
All you need to know about Alpha alerts
Through cards
- Shopping online or in-store, in Greece and abroad
- Cash withdrawals from your account or getting a cash advance from your credit card, at any ATM in Greece or abroad
Through accounts
- Direct charges by standing order
- Transaction limit exceeded
- Activity in your account with cards you have linked to it
- Amount debited or credited to your account and the new available balance
- Pension deposited in your pension account
Through e-Banking
- Successful transactions through your e-Banking
- Unsuccessful transfers or payments through e-Banking
- Alerts for transfer limit changes
- Activity linked to your Alpha online term deposit or Alpha online term deposit with Bonus
Read the terms of use for Alpha alerts.
Through Viber/text message or email
When you activate Alpha alerts, you choose how you want to receive the alerts:
- Through Viber, if you have downloaded the app.
- Through text message, if you don’t get a Viber notification, have not downloaded the app on your mobile or have blocked Alpha Bank as a sender.
- By email, at the email address you entered when you registered for the alerts.
Through informative push notifications on myAlpha Mobile
If you have activated push notifications, you receive free informative push notifications about issues related to online transactions with selected Alpha Bank cards.
For cards
The Alpha alerts include all the details about your card transactions, such as date, amount, shop where the transaction was carried out etc.
For accounts
The alerts include information about account activity, such as date, amount, type of transaction, etc.
For transactions through e-Banking
You receive alerts with information about various transactions you carry out through e-Banking. These alerts are automated, even if you have not activated Alpha alerts.
For cards
€1 a month for each card.
All Bonus debit cards and some credit cards, such as the Aegean Bonus Visa, have free Alpha alerts when you get a new card.
For accounts
- Free of charge for email alerts.
- €1.90 a month for Viber/text message alerts, provided you receive at least 1 message within the month. This is the total cost for the service, regardless of the number of accounts you have linked to your e-Banking.
For transactions through e-Banking
Free of charge.
How to activate Alpha alerts
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
Staying secure
