Through the new myAlpha Rendez-vous you can get served quickly and easily at the branch of your choice, without having to wait.
How soon will I get a response to my request?
An officer from the branch of your choice will contact you within the day, if you have submitted your request by 12:00, otherwise within the next 24 hours, during working days and hours.
What transactions can I carry out at an ATM?
Cash withdrawals.
Payments to the government or organisations by charging your account. At most ATMs, you can pay your bills simply by scanning the barcode on them.
Credit card payments as well as personal and consumer loan payments by charging your account.
Cash deposits and transfers to your own or another holder’s Alpha Bank account.
What is an APS and what transactions does it support?
Automatic Payment Systems (APS) are located inside Alpha Bank branches and allow you to carry out various transactions without having to stand in line. You can:
Make payments to the government or organisations.
Pay your loans or credit cards.
Deposit cash your own or another holder’s Alpha Bank account.
Top up your prepaid card using cash.
You do not need to have the exact amount in cash for your transactions. The APS can give change.
Can I withdrawal cash at ΑΤΜs abroad?
Yes, as long as your card type (e.g. Visa, Mastercard, etc.) is accepted.
Every time you withdraw cash at a bank ATM abroad you are charged:
€0.75 within the European Union.
1% on the transaction amount, with a minimum charge of €4.40, outside the European Union.