Update online the details related to your:

• Identification – ID card or passport
• Tax residence – tax clearance certificate

If you are not the beneficiary, AlphaLife issues a certificate for the policy details and payment amount. You must submit at the branch:

• Inheritance, donation or parental gift tax return (as applicable) issued through the myPROPERTY app (Government Gazette A 1066/2023).
• Solemn declaration according to Article 8 of Law 1599/1986 through gov.gr or from a Citizen Service Centre (KEP) stating that the information arising from the inheritance, donation or parental gift tax return has not changed.

If the beneficiary is under-age, some additional forms may be required.

Book an appointment at one of our branches to apply and get the insurance policy amount.

You must submit, as soon as possible, at the branch:

• Death certificate for the policyholder
• Proof of identity – ID card or passport
• Proof of tax residence – tax clearance certificate
• Birth certificate, only in the case of an under-age beneficiary

If you are the legal heir of the policyholder, you must also bring the certificates of:

• Family status
• Next of kin
• Non-publication of will

Yes. If you are the policyholder, you must already hold an account with Alpha Bank.

If you don’t hold one, you can open an account online.

For the 1st insurance year, if you miss one of the payments, AlphaLife is entitled to terminate the insurance policy by written notification.

The policy ends 1 month after you receive the notification and provided you have not made the payment in the meantime.

From the 2nd insurance year onwards, the plan is converted to a free payment plan. Plan payments are due as usual.

If you don’t make any payments for 12 consecutive months, the standing order is automatically terminated.

To resume the plan, all you need to do is make the last payment. AlphaLife will re-evaluate the insurance risks covered by the plan and may reject your request to resume the plan, if you no longer meet the insurability requirements.

Once the plan is resumed, the standing order is activated again.

From the 2nd insurance year onwards, and provided you have paid the entire premium for the 1st insurance year, the plan is converted to a free payment plan. It continues to be active, but the guaranteed capital at maturity is reduced.

To resume the plan, you have to pay in full the premium you owe with interest.