FAQs about car and home

• Alpha Credit Protection to get credit insurance through myAlpha Web.
• Alpha Safe Auto to insure your car through the online platform.

Yes.

Generali, our general insurance partner, is actually one of the major companies participating in the Bonus loyalty programme.

Yes, as long as you have had a Green Card issued.

Apply online to get a Green Card issued.

Your covers include:

• Bodily injuries − You are covered per person for injury you may cause to passengers or third parties.
• Material damages − You are covered for material damages you may cause to a third party.
• Material damages by uninsured vehicle − You are covered for damages caused to your vehicle by an uninsured vehicle responsible for the accident.
• Accident care − Whether or not you are responsible for the accident, we come to you to fill in the accident form and all the necessary documents.
• Roadside assistance in case of accident − We transport your vehicle to the repair shop you want after an accident.
• Glass breakage − You are covered for any damage on the glass parts of your car, excluding lights and external mirrors.
• Roadside assistance in case of breakdown − If you have a flat tyre, run out of fuel or experience mechanical failure, we come to you to resolve the issue on-site or transfer your vehicle to the repair shop you want.
• Legal expenses − You are covered for legal expenses in case of accident, and the power of attorney for compensation in case of total theft.
• Fire − You are covered for damage caused by fire, lightning, self-ignition or explosion, as well as fire or explosion due to a terrorist act.
• Natural disasters − You are covered for damages caused by flood, storm, tempest, snow, hail or earthquake.
• Total theft − If your car is stolen, you are compensated with an amount based on its current commercial value and the insured amount stated in the policy.
• Partial theft − You are compensated if someone steals parts of your car that are necessary for it to run. You are also covered for theft of audio and video systems. Lastly, you are covered for any damage caused by the thieves while in possession of your car.
• Malicious acts − You are covered for damage caused by third-party vandalism, excluding damage to your tyres or mirrors.
• Replacement car − We provide a replacement car for up to 30 days if your vehicle is stolen, totalled or under repair due to fire, partial theft, malicious act or natural disaster.

According to your actual needs:

• €35,000 or €65,000 for homes up to 130 square metres.
• €65,000 or €100,000 for homes larger than 130 square metres.

For example, if you are renting a 90 sqm home and you estimate the contents at €52,000, you should get coverage for €65,000 to be on the safe side.