FAQs about online products

You can navigate to the New products section on myAlpha Web to get online:

• Alpha Smart Save account.
• myAlpha Quick Loan consumer loan.
• Cheque book.
• Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
• Alpha Bank Prepaid Mastercard.
• Aegean Bonus Visa credit card. 
• Alpha Online Time Deposit and Alpha Online Time Deposit with Bonus.
• ALPHA Credit Protection and ALPHA Credit Protection Plus credit card repayment insurance plans.

You can also use myAlpha Mobile on your smartphone to apply for:

• myAlpha Quick Loan consumer loan.
• Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
• Aegean Bonus Visa credit card. 

You must first open an account with Alpha Bank.

You can open your first account with Alpha Bank through your mobile.

You can update your details easily online, from your mobile or computer.

Find out all the ways you can update your details.

Yes. You only need a few minutes and 2 supporting documents to open your first account through your mobile phone, daily from 07:30 to 23:30. You do not need to visit a branch.

1.  Download and install the myAlpha Mobile app.
2. Take photos of your face and your ID card or passport. Start a video call with an Alpha Bank employee.
3. Take a photo of your income tax clearance certificate or upload it.
4. Accept the Terms and Conditions for banking with us.

When you open a new account, you automatically get:

• A debit card for purchases and cash withdrawals.
• e-Banking credentials to manage your account online.

If you have any problem during the process, call us on +302103260000 or visit any Alpha Bank branch.