Branch Network
Popular questions about online products

What products can I get online through Alpha Bank’s e-Banking?

You can navigate to the New products section on myAlpha Web to get online:

  • Alpha Smart Save account.
  • myAlpha Quick Loan consumer loan.
  • Cheque book.
  • Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
  • Alpha Bank Prepaid Mastercard.
  • Aegean Bonus Visa credit card. 
  • Alpha Online Time Deposit and Alpha Online Time Deposit with Bonus.
  • ALPHA Credit Protection and ALPHA Credit Protection Plus credit card repayment insurance plans.

You can also use myAlpha Mobile on your smartphone to apply for:

  • myAlpha Quick Loan consumer loan.
  • Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
  • Aegean Bonus Visa credit card. 

I haven’t updated my details. What should I do?

You can update your details easily online, from your mobile or computer.

Find out all the ways you can update your details.

Can I open my first Alpha Bank account online?

Yes. You only need a few minutes and 2 supporting documents to open your first account through your mobile phone, daily from 07:30 to 23:30. You do not need to visit a branch.

  1.  Download and install the myAlpha Mobile app.
  2. Take photos of your face and your ID card or passport. Start a video call with an Alpha Bank employee.
  3. Take a photo of your income tax clearance certificate or upload it.
  4. Accept the Terms and Conditions for banking with us.

When you open a new account, you automatically get:

  • A debit card for purchases and cash withdrawals.
  • e-Banking credentials to manage your account online.

If you have any problem during the process, call us on +302103260000 or visit any Alpha Bank branch.


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