Do I have to approve the child’s transactions?
In-store POS transactions do not require approval.
If you have more than 4 children aged 15-18, ask the other parent to get the programme through myAlpha Mobile. This way, they can give pocket money to the rest of the children.
Each parent can include 4 children in myAlpha Vibe, through their app.
Your child will not be able to use their card in the following business categories:
These categories have been blocked according to the code activity number they have registered with Mastercard.
Depending on their device, they can use:
Yes, when they shop in-store abroad at a POS device, as well as online.
Give the myAlpha Vibe Mastercard to your child who is travelling outside Greece for:
The child must download the app on their new device and you have to pair the 2 apps again.
Log into myAlpha Mobile and:
You can temporarily block the card from myAlpha Mobile settings:
Yes. There is no minimum activation period requirement for myAlpha Vibe.
Until then, if you want to cancel the card, call on +302103260000, Monday to Friday, 08:00-22:30.
After the first 3 months when there are no fees, you can discontinue the package through myAlpha Vibe settings.
Until then, if you want to cancel the card, call on +302103260000, Monday to Friday, 08:00-22:30.
You must send a new message to your child. Log into myAlpha Mobile:
You must send a new message to your child. Log into myAlpha Mobile:
If the push notifications were not activated the first time the child logged into the app, then you must help them approve their transactions over the first 24 hours following their initial login. Afterwards, your child will be able to confirm their transactions through push notifications, as per normal.
The first 24 hours after the initial login, the child:
If the push notifications were not activated the first time child logged into the app, they can do so through the app settings under Profile > Settings.