Branch Network

How can I sign up to e-Banking?

Online, through myAlpha Mobile, as long as you have a smartphone and an Alpha Bank debit or credit card.

Download and install the free app on your smartphone and get your e-Banking credentials in 4 steps:

  1. Enter the number of your Alpha Bank debit or credit card, or scan your card. Tap on “Next” and enter 2 out of the 4 digits of your PIN according to the instructions.
  2. Enter the 6-digit code you receive on the phone number you have registered with Alpha Bank. If you do not receive a code, you can request to have it resent through SMS or Viber.
  3. Enter your email address or confirm the email address you have registered with Alpha Bank. You will receive a confirmation code in your email.
  4. Create a Username and Password for your first sign-in on the myAlpha Mobile app. Your e-Banking credentials are all set.

Alternatively, you can visit any Alpha Bank branch and provide some proof of ID.

When you apply to sign up to e-Banking, we give you a 15-digit Username and a temporary Password, which you will have to change after your first login on myAlpha Web or myAlpha Mobile.

When you sign up at a branch, there is a one-off fee of €8.

 

What products can I get online through Alpha Bank’s e-Banking?

You can navigate to the New products section on myAlpha Web to get online:

  • Alpha Smart Save account.
  • myAlpha Quick Loan consumer loan.
  • Cheque book.
  • Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
  • Alpha Bank Prepaid Mastercard.
  • Aegean Bonus Visa credit card. 
  • Alpha Online Time Deposit and Alpha Online Time Deposit with Bonus.
  • ALPHA Credit Protection and ALPHA Credit Protection Plus credit card repayment insurance plans.

You can also use myAlpha Mobile on your smartphone to apply for:

  • myAlpha Quick Loan consumer loan.
  • Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
  • Aegean Bonus Visa credit card. 

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