FAQs about My Bonus Account

No. Only the points earned by using your Aegean Bonus Visa may be converted to bonus miles:

• Every month without any action on your part, if you submit a standing conversion order to customerservice@alpha.gr.
• Online, using your Miles+Bonus account and the Online Points Conversion service.
• By calling Aegean Airlines customer service on 801 11 20000 (from a landline in Greece).

You may not convert to bonus miles, any points you have:

• Earned by using other Alpha Bank cards.
• Transferred to your My Bonus account from another My Bonus account.
• Earned through any term deposits or any other Bank products.

• By sending an email to CustomerService@alpha.gr to set up a monthly conversion order.
• Online at any time on the AEGEAN website through your Miles+Bonus account with Online Points Conversion.
• By calling the AEGEAN customer service centre on 801 11 20000.

Find out what’s the maximum number of Bonus points you can turn into award miles depending on the card you hold.

From 01.11.2026 to 31.10.2027, you can turn into award miles up to:

• 50,000 Bonus points with the Aegean Bonus Visa debit card
• 100,000 Bonus points with the Aegean Bonus Visa credit card (main and add-ons)
  
• 200,000 Bonus points with the Aegean Bonus Visa Premium credit card (main and add-ons)
  

The annual conversion limit is valid from 1 November of each year at 00:01 through to 31 October of the following year at 23:59.

If you already hold an Aegean Bonus Visa debit card with an annual limit of 15,000 Bonus points, the current limit will be valid until 31.10.2026.

For AEGEAN Bonus Visa credit cards (main and add-on) issued before 31.05.2021, the annual limit for turning them into award miles is 100,000 Bonus points.

Find out how you can turn Bonus points into award miles.

Regardless of how many cards of the same type you hold, you can turn into award miles up to:

• 100,000 Bonus points with the Aegean Bonus Visa credit card
  
• 200,000 Bonus points with the Aegean Bonus Visa Premium credit card

Yes, you can redeem all the points collected in your My Bonus account and earned across all your Bonus cards as a discount on your Vodafone landline or mobile phone account:

• Every month without any action on your part, if you submit a standing redemption order to Vodafone.
• At the Vodafone closest to you, on www.vodafone.gr and through the My Vodafone app.
• Prepaid subscribers when top up their airtime at the automatic customer service points-KIOSKS in the Vodafone branch network.
• Hybrid subscribers when top up their airtime electronically through the My Vodafone APP or WEB or via POS at the Vodafone closest to you.