Branch Network

About My Bonus account

What is a My Bonus account?

An account where all your Bonus points earned across all primary and additional cards are collected, including points earned through your term deposits. 

You can now redeem your total points using any card, without transferring points from one card to another.

I am an Aegean Bonus Visa holder. Can I redeem all the points appearing on the My Bonus account by converting them to bonus miles?

No. Only the points earned by using your Aegean Bonus Visa may be converted to bonus miles:

  • Every month without any action on your part, if you submit a standing conversion order to customerservice@alpha.gr.
  • Online, using your Miles+Bonus account and the Online Points Conversion service.
  • By calling Aegean Airlines customer service on 801 11 20000 (from a landline in Greece).

You may not convert to bonus miles, any points you have:

  • Earned by using other Alpha Bank cards.
  • Transferred to your My Bonus account from another My Bonus account.
  • Earned through any term deposits.

I am a Vodafone Bonus Mastercard or Diners Vodafone holder. Can I redeem all the points appearing on the My Bonus account as a discount on my Vodafone account?

Yes, you can redeem all the points collected in your My Bonus account and earned across all your Bonus cards as a discount on your Vodafone landline or mobile phone account:

  • Every month without any action on your part, if you submit a standing redemption order to Vodafone.
  • At the Vodafone closest to you, on www.vodafone.gr and through the My Vodafone app.

On pay-as-you-go plans, you can get a discount every time you top up if you submit a standing redemption order to customerservice@alpha.gr.

 

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