FAQs about Online Cards

Online, as long as you have e-Banking credentials: 

From your computer through myAlpha Web 

1. On the home screen (Overview), click on New products > Debit Card. 
   
2. Choose if you want to apply for a Visa or Mastercard. 
   
3. Learn more about the key features of your chosen card. 
   
   
4. In the Card Settings section, choose the account you want to link to your card, and set the daily withdrawal limit. Click on “Next”. 
   
   
5. Choose a card from the list and click on “Next”. 
   
   
6. On the next screen, confirm the accuracy of your personal details so that we can send you your card and PIN. Accept the Terms and Conditions for banking with us and click on “Next”. 
   
   
7. Tap on the Push Notification you will receive on your mobile phone to complete the process. 
   
   

From your mobile phone through myAlpha Mobile 

1. On the menu, tap on Cards > Get a new debit card. 
   
2. Swipe to view all available cards. 
   
3. When you find the card you need, tap on “Next”. 
   
4. Choose the account you want to link to your card and tap on “Next”. 
   
   
5. You will see the proposed daily withdrawal limit. If it is not suitable to your needs, you can change it. Click on “Next”. 
   
   
6. On the next screen, confirm the accuracy of your personal details so that we can send you your card and PIN, and tap on “Next”. 
   
   
7. Accept the Terms and Conditions for banking with us and tap on “Next”. 
   
   
8. Confirm the transaction to complete the process. 
   

If you don’t have e-Banking credentials, you can apply at any Alpha Bank branch. 

Online, on the Alpha Bank website (only available in Greek): 

1. Find the card you are interested in and click on “GET THE CARD NOW”. 
   
   
2. Find out more about the process and click on “PROCEED TO SUBMIT YOUR REQUEST”. 
   
   
3. Fill in the online application form. You must fill in all your details: personal, home, work, financial and card. 
   
   
4. Upload the necessary supporting documents. 
   
   
5. Check your details, then type the code you see on the image at the bottom of the page. 
   
   
6. Click on “Submit application”. 

You will see the reference number for your application. Call us on the number at the bottom of the page for any issues that may occur while submitting your application. 


To complete your application, you must upload: 

• Your ID card (both sides). 
  
• Your most recent income tax clearance certificate. 
  
• A recent payslip or pension slip. 
  
• A recent mobile phone bill. 

Alternatively, you can apply at any Alpha Bank branch.