Branch Network

New mobile app

Why are there 2 Alpha Bank apps on the app store? Which do I download?

Both myAlpha Mobile and the Alpha Bank mobile app are official Alpha Bank apps. You can download them only from your device app store.

For the time being, you can use the Alpha Bank mobile app, which is in pilot phase, provided you’ve received official notification from Alpha Bank.

If you haven’t received a notification, you can download and use myAlpha Mobile.

Why are there 2 Alpha Bank apps on the app store? Which do I download?

To best serve you. Until all available options and services are integrated in the new app, both apps will be available. 

You can use them simultaneously, provided you’ve received an official notification from us.

What is the Alpha bank mobile app?

It is the new Alpha Bank app, which offers an upgraded digital experience in your transactions and the way we serve you.

You can download the new app from the app store and use it provided you’ve received an official notification from us. We are gradually enriching it and it will soon be available to all.

The Alpha Bank mobile app is in pilot phase.

I’ve downloaded the Alpha Bank mobile app, but I cannot use it. Why is that?

For the time being, the Alpha Bank mobile app is in pilot phase and only available to a limited number of users who’ve received an official notification from us. Gradually it will be available to all.

I’ve received a notification about the new app. Should I remove myAlpha Mobile?

No. To enjoy the best customer service experience, for as long as we are enriching the new app, use both apps simultaneously.

Can I get credentials through the Alpha Bank mobile app?

No. For the time being, you can get credentials through:

Can I start banking through the Alpha Bank mobile app?

No. For the time being, you can start banking with us and open your 1st account only through myAlpha mobile.