Gain access again to myAlpha Web, myAlpha Mobile and myAlpha Phone in an easy and secure manner.
You can issue online a new password or unlock your subscription as long as you remember your 15 digit Username or the alias you have created to make it easier to remember, and have a valid mobile phone number and an e-mail registered in your e-Banking subscription. Alternatively, you may call at +30 210 326 0000, daily from 8:00 to 22:30, to unblock your subscription.
If you do not remember your Username or alias of your e-Banking subscription you can get an online reminder, provided you own a debit, credit or prepaid Alpha Bank card and have a valid mobile phone number registered in your e-Banking subscription.
If you do not own a debit, credit or prepaid Alpha Bank card and your mobile phone number or/and your email address are no longer valid, you will need to visit the nearest Alpha Bank Branch.