Yes, your mobile phone number and e-mail address are associated with various myAlpha services. Specifically, if you change these contact details, either at myAlpha Web / myAlpha Mobile / myAlpha Phone or at the Alpha Bank Branch Network, the corresponding details of the following services will also change automatically:
- myAlpha Code
- Alpha e-Statements
- Alpha Alerts
- Online products and services for which you have applied online at myAlpha Web / myAlpha Mobile / myAlpha Phone.
Check that your personal details are up to date, by choosing Profile > Personal info.