We are here for you
We created an area especially for issues concerning e-Banking, in order to always offer you comprehensive support for every need of yours.
Popular Questions
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Subscription issuesHow can I register to Alpha Bank e-Banking?MOREBecoming a subscriber to myAlpha Mobile or myAlpha Web is now easy, without visiting a Branch. Just install the myAlpha Mobile app in your mobile phone. All you need to do is to have access to your mobile phone and e-mail, as well as a debit or credit card issued by Alpha Bank in your name.
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Online documents updateWhich of my details can I certify or update online?MOREUsing the online documents update service, you can certify or update your personal details, without visiting a Branch.
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Information and ProductsHow can I be informed of my tax deduction using e-Banking?MOREThe section “My tax deduction”, available both in myAlpha Web and myAlpha Mobile, informs you of the amount of your expenses made using the Alpha Bank electronic payment means, which are eligible for establishing entitlement to tax deduction.
Did you know that:
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You can immediately transfer money to your contacts using the mobile phone number?ALPHA QUICK TRANSFER
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In myAlpha Web you have more than 550 payments available to you?PAYMENTS
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You can create your own Term Deposit in just 5’?I AM INTERESTED
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You can transfer points to «My Bonus Accounts» of other subscribers?MORE
Support
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SIGN-UPWith the new mobile registration capability, you create your subscription to e-Banking faster than ever!
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myAlpha CodemyAlpha Code is a one-off 6-digit code that makes your transactions even safer, when these take place via myAlpha Web and myAlpha Mobile. You receive it via SMS or Viber to the mobile number you have provided us with during your e-Banking registration.
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INFORMATIONBe thoroughly informed about the entire activity of your products, look up the payments you have made and print transaction receipts via e-Banking.
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TRANSERSTransfer amounts even easier, faster and securely by taking advantage of the capabilities offered by "Transfers" section.
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PAYMENTSOrganise and pay you obligations easier and faster via myAlpha Web.
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ONLINE PRODUCTS - APPLICATIONSUse the e-Banking services of Alpha Bank to acquire or manage banking products and services.
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MANAGEMENT - SETTINGSWith the upgraded myAlpha Web, myAlpha Mobile and myAlpha Phone services you have total control over your subscription and products.
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COSTMake transfers or payments with low cost or enrich your subscription with additional services and benefit from the capabilities they offer.
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TAX DEDUCTIONGet to know the new feature of myAlpha Web and myAlpha Mobile which enables you to calculate your tax deduction and easily check the amount you have covered so far.
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USEFUL DOCUMENTS - TOOLSFind a collection of useful documents concerning e-Banking, together with electronic tools to assist you in your transactions.
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LIST OF SERVICESBrowse the complete list of the services available via each e-Banking channel. Look for the task you want to complete and see which channels support it.
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.