FAQs about Opening a New Account

If you don’t bank with us, you can open your first account with Alpha Bank through your mobile phone. 

If you do bank with us, you can open an account through myAlpha Web: 

• Alpha Smart Save savings account. 
• Alpha online term deposit and Alpha online term deposit with Bonus. 
• Alpha Payroll Account and Alpha Payroll Account for your pension.
• Alpha Premier Account.

 For any other type of account, book an appointment at a branch near you.

Supporting documents for: 

• Proof of identity – ID card, passport, police or military ID card, asylum seeker card or beneficiary of international protection card issued by the Ministry of Migration and Asylum. 
• Proof of income and tax details – Recent income tax clearance certificate, solemn declaration according to Law 1599/1986 that you are exempt from filing an income tax return or tax number issuance certificate. 
• Proof of address and phone number – Recent phone, power, water bill, etc. or recent income tax clearance certificate. 
• Proof of occupation – Recent certificate from your employer, copy of your last payslip, recent Ε3 form (if you are a freelance professional), valid professional ID card, or social security certificate. 

Find out why we request this information before you can open an account. 

Supporting documents for:

• Identity verification – Birth certificate or family status certificate (up to 12 years), ID card or passport (12-17 years)
• Tax number  – Current status certificate for the natural person’s relationships and for the natural person’s related tax numbers (for parents or guardians), from the IAPR
• Address and phone number – Recent phone, power, water bill, etc. (in the name of a parent or guardian) or recent income tax clearance certificate (for parents, guardians or 2nd degree relatives)
• Occupation (for 15-17 years old) – Recent certificate from employer, copy of last payslip, if the child is employed

If you are a parent and the only signatory, you need to submit a solemn declaration or authorisation (certified by a Citizen Service Centre / KEP or gov.gr) from the other parent confirming they consent to the opening of the bank account.

If you are a third party, you need to submit a solemn declaration (certified by a Citizen Service Centre / KEP or gov.gr) from the parents confirming they consent to the opening of the bank account.

The calculation starts on:

• 01.07 of the same year if you open the account from January to June. 
  
• 01.01 of the following year if you open the account from July to December. 

For example, if you open your account on 10.05.2025, to receive your 15,000 Bonus points for each 1 of the first 3 years of the account, you must have an average annual balance of at least: 

• €450 from 01.07.2025 to 30.06.2026 for the 1st year 
  
• €800 from 01.07.2026 to 30.06.2027 for the 2nd year
  
• €1,200 from 01.07.2027 to 30.06.2028 for the 3rd year

Respectively, if you opened your account on 10.09.2025, to receive your 15,000 Bonus points for each 1 of the first 3 years of the account, you must have an average annual balance of at least: 

• €450 from 01.01.2025 to 31.12.2026 for the 1st year
  
• €800 from 01.01.2026 to 31.12.2027 for the 2nd year
  
• €1,200 from 01.01.2027 to 31.12.2028 for the 3rd year