FAQs about digital banking – Business legalisation

A document you must fill in, sign and upload on business web banking along with the legalisation documents.

With this form you confirm your own contact details (email, mobile number) and the details of your legal representatives.

If you are the administrator of your business digital banking, these details are also used for you to access business web banking.

We notify you:

• Over the phone
• Through business web banking, under Profile > Legalisation renewal

Your business digital banking is deactivated when you update your legal documents and:

• The representative changes, if there is 1 authorised user.
• At least 1 authorised user or user with admin rights changes, if there is joint representation.
• All the representatives who are authorised users or users with admin rights change.  
  

To reactivate digital banking, you need to book an appointment at a branch.