Most common questions about payments, transfers and collections

My POS isn’t working. What should I do?

Call the POS tech support on +30 210 630 3000, 24/7.

I’ve forgotten my credentials for the Nexi eMerchants portal. What should I do?

Go to the eMerchants Portal:

  1. Choose “Forgot Password”.
  2. Fill in the “Username”.
  3. Slide the bar and choose “Send Reset Link”.
  4. In the email you receive, choose “Reset Password”.

I can’t link my e-shop to the IRIS payments system. What should I do?

Call our service line on +30 210 624 4300.