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Digital banking

Alerts for businesses

Stay on top of things with real-time notifications about any transactions and activity on your business digital banking.
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So nothing gets past you

Immediate notifications on the go
Get alerts in real time about any transactions and activity on your business digital banking.
On your mobile or email
Receive Viber / text messages or emails about any transactions through your business digital banking.
Completely free of charge
Get notified about all your business transactions at no extra charge.

When you receive alerts

Find out for which transactions on your business digital banking you receive alerts.

When you make transfers or payments

Receive alerts through Viber / text message or email when you:

  • Transfer money to accounts you have not added to your business profile (with immediate priority or post-dated).
  • Transfer money to another bank in Greece or abroad.
  • Change the transfer notification settings (start/pause).
  • Change the transfer limit.
  • Place transfer or payment orders through business web banking or business phone banking scheduled for a later date, and they are not executed.

When you make changes to accounts

Receive alerts in real time when you:

  • Add a new Alpha Bank account to your business profile.
  • Open or close an account.
  • Change the details of an account, such as user or company contact details, or information on your financial and transaction profile.

When you make changes to your profile

Receive alerts through Viber / text message or email when you:

  • Change the email or mobile number for receiving alerts. You receive this notification on your old email or mobile number.
  • Activate strong authentication with a 6-digit verification code.
  • Change the user rights for one of your business digital banking users.

When you carry out other transactions

Receive alerts in real time when you:

  • Successfully submit an application through your business digital banking.
  • Make an early withdrawal from your business online term deposit.

How to activate alerts

Follow the steps to activate alerts for your business in a flash.
Log into digital banking

1. Log into business web banking

Use your business digital banking credentials to log into business web banking.

2. Choose alerts

On the home screen (Overview), choose “Services” from the top menu on the right.

Choose the “Alpha alerts” tab.

3. Complete the process

Fill in the required fields:

  • If you want to receive alerts.
  • How you want to receive them (Viber / text message or email).
  • Choose the notification language (Greek or English).

Click on “Submit”.

New to Alpha Bank?

Find out how to start banking with us based on the legal form of your business.

For freelancers

Open a business account and get business digital banking credentials, provided you already have personal ones.
Open an account

For registered companies with 1 representative

Open a business account and get business digital banking credentials, provided you already have personal ones.
Open an account

For businesses with 2+ legal representatives

Schedule an appointment at a branch to start banking with us and sign up to business digital banking.
Book an appointment

No digital banking?

Get business credentials

For freelancers or companies with 1 representative

Get business credentials, provided you already have personal ones or hold an active Alpha Bank card.

Sign up to business digital banking Sign up to business digital banking

Get personal credentials

If you haven’t already signed up

Get personal digital banking credentials in a flash through your mobile or computer.

Sign up to personal digital banking Sign up to personal digital banking

Get business digital banking credentials

For freelancers or companies with 1 representative

Get business credentials, provided you already have personal ones or hold an active Alpha Bank card.

Sign up to business digital banking Sign up to business digital banking

Get personal digital banking credentials

If you haven’t already signed up

Get personal digital banking credentials in a flash through your mobile or computer.

Sign up to personal digital banking Sign up to personal digital banking

Any questions?

Find the answers you need about alerts for businesses.

How do I change the mobile number and email where I receive alerts?

  1. Log into business web banking with the digital banking credentials of your business.
  2. On the home screen (Overview), choose “Profile” from the top menu on the right.
  3. Choose “User contact details” or “Business contact details” depending on the information you want to update.
  4. Click on the pencil icon next to your email or mobile number.
  5. Then click on the save icon.

How can I receive alerts for Web FX services?

  1. Log into business web banking with the digital banking credentials of your business.
  2. On the home screen (Overview), choose “Services” from the top menu on the right.
  3. Choose “Alpha alerts” > “Web FX transactions”.
  4. Choose how you want to receive the alerts and the language:
  5. Click on “Save changes”.

You receive an email when:

  • Authorisation by an authorised and/or approving user is required.
  • A transaction is executed and cleared.
  • A transaction is not executed.

Moreover, if you’ve entered the transaction, you receive an email when the authorised or approving user:

  • Rejects your request.
  • Misses the deadline for processing your request.

What Alpha Bank products can I manage through my business digital banking?

Through your business digital banking you can manage:

  • Deposit accounts in euro or foreign currency
  • Business cards
  • Business loans
  • Investments (term deposits, mutual funds, Alpha Finance shares, Private Banking portfolios)
View all the FAQs

Activate alerts

Log into business web banking from your computer with the digital banking credentials of your business.
Log into digital banking