No. Payments are not subject to the daily business web banking transaction limit.
You can pay any amount, provided it is not over the maximum amount limit per single transaction, either towards Alpha Bank products or towards organisations and companies.
Yes, but only as long as it has not been executed and your account has not been charged:
The payment order is cancelled instantly.
For example, when you get a bill, you can schedule the payment so it is executed on the bill due date. You can block the amount in your account, without losing any interest, to make sure it is available on the payment execution date.
If you are paying with your credit card and choose immediate execution, the transaction limit is adjusted when the payment is executed. This way, you can use it immediately for shopping.
If you schedule a payment for a later date, you must make sure there is sufficient balance in your account on the payment date.
To ensure that, you can block the amount in your account when you enter the payment, without losing any interest.
If you don’t choose to block the amount and the account does not have sufficient balance on the payment date, the payment will fail. If you’ve activated alerts, you’ll receive a relevant notification by email or text message on your mobile.
Yes, if you make payments online with your credit card, you automatically collect the corresponding Bonus points.
In some cases, you can also pay in interest-free instalments.
Find out what you can pay by credit card.
Once the payment is completed, click on “Add to my payments” and enter a payment alias for it.
Otherwise, on the home screen (Overview):
On the home screen (Overview), click on the star at the top right.
Otherwise, find the section “My payments” at the bottom of the home screen.
You can choose any payment there and repeat it.
You can set your own daily limit for all transfers to accounts other than those for which you have the right to credit.
You can set the limit up to:
To set up a daily transfer limit over €50,000 you need to apply:
If you make a transfer through business phone banking, ask us to send you the receipt by email.
If you make a transfer at an ATM, you get the receipt on the spot.
You can see all the transfers you’ve carried out by category and date.
Once the transfer is completed, click on “Add to my transfers’” and enter an alias for it.
Alternatively:
They are regular transfers of fixed amounts you can save so they are carried out automatically.
To set up a new recurring transfer:
No. You can activate Alpha Mass Payments for free and the bulk payments you carry out from and to Alpha Bank accounts are free of charge.
Transfers to other banks in Greece have a low cost per transaction.
European Union – EEA (20 countries): Austria, Belgium, France, Germany, Greece, Estonia, Ireland, Spain, Italy, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Finland.
European Union – Non-EEA (7 countries): Bulgaria, Denmark, Hungary, Poland, Romania, Sweden, Czech Republic
Countries outside the EU: San Marino, Albania, Vatican City State, Switzerland, United Kingdom, Iceland, Liechtenstein, Montenegro, Monaco, Isle of Man, Norway, Andorra
Territories where EU law applies: Martinique, Guadeloupe, French Guiana, Réunion, Gibraltar, Azores, Madeira, Canary Islands, Åland Islands, Mayotte, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon.
Yes, through your business digital banking you can make transfers:
Check the invite status (Status and date) on the Mass Payroll home screen. Click on the 3 dots on the right and choose:
You can edit the invite only if the entry status has not been completed.
Alternatively, ask your employee to check their inbox spam folder.
On the Mass Payroll home screen, click on the 3 dots on the right and choose “Edit invite”. Correct the details and choose “Save & send new invite”.
The old entry is automatically cancelled and a new invite is created.
On the Mass Payroll home screen, choose “Download Original” to download the approved csv format and fill in the fields.
Make sure you have saved it as a csv file and that it is no more than 2.5MB in size.
Under “Entry confirmation”:
With Verification of Payee (VoP), every time you transfer money to an account in a SEPA country, the identity of the recipient is verified.
This way you rest assured that you are sending the money to the right recipient, avoiding errors or fraud. Especially in instant transfers, where you cannot cancel the transaction, VoP provides even more protection.
Before each payment order is executed, the system checks and confirms the payee’s name against the IBAN. If the VoP returns a match, the payment is carried out as usual.
If the VoP returns a close match or finds incomplete payment details, then according to whatever you have opted for, the specific payment is:
The only case when you can dismiss VoP is when you carry out bulk transfers and file-based payments using Alpha Mass Payments.
You can opt out when you activate Alpha Mass Payments at an Alpha Bank branch. You may revoke this decision at any time.
You can use our pre-validation service. Send us the bulk payment file and we’ll check the recipients’ IBANs and names. We will then return the file with answers similar to those provided by the VoP.
Correct the details in the file and send it back to us, if you want us to confirm that you’ve made the corrections properly.