Branch Network
Payments BACK

I tried to make a payment but when I held my phone over the reader, the message "Unable to communicate with the terminal! Please try again." was displayed. Why?

The device must have:

  • NFC enabled
  • myAlpha Wallet as the default application in its settings

Afterwards, when you hold your mobile phone over the reader of the terminal, keep your phone steady until a beep sound is heard, which means your card was successfully read.

For the proper operation of our website, we are required to use cookies. Subject to your consent, we will use additional cookies to improve the browsing experience, of our website, to obtain performance and functionality analytics and provide advertising tailored to your needs. If you agree to the use of all additional cookies, select “ACCEPT”. If you do not wish the additional cookies to be installed, select “DECLINE” or be informed about our Cookie Policy as well as the different types of cookies, and declare or change your preferences (except for technically essential cookies, which cannot be deactivated), by clicking on “Cookie Settings”.