FAQs about Online Accounts

1. Log in to myAlpha Web.  
2. On the menu, choose: New products > Alpha Smart Save. 
3. Confirm the email address and mobile phone number to which you want the notification for your new account sent. 
4. Read and accept to the product terms. 
5. Click on “Next”. 
6. Check that your personal details are accurate and click on “Next”. 

Your application is complete and your account is now ready to use. At the same time, you will receive an SMS and an email confirming your account has been created. 

The account will automatically open under your name. If you wish to add joint account holders, or your details are not up-to-date, you will need to visit a branch near you.  

Alpha Smart Save allows you to combine savings with the flexibility of a deposit account. With Alpha Smart Save, you can: 

• Enjoy a favourable interest rate, as long as you do not debit your account or withdraw money more than once every 6 months. 
• Achieve up to double returns on your money. Every time you increase your average 6-month balance in a 6-month period without debiting your account or withdrawing money more than once, we reward you by increasing the interest rate on your deposits.  

        Average 6-month balance = Sum of daily available balances on your account / number of days from the beginning of the deposit period to the end of the 6 months.

• Increase your savings on a regular basis by setting up a standing order. It is up to you to come up with the order amount and frequency that works best towards your savings goal. 
• Access your money at any time to withdraw or transfer cash to your other Alpha Bank accounts.  

1. Log in to myAlpha Web.  
2. On the menu, choose: New products > Investments > Alpha online term deposit. 
3. Specify the details for your term deposit: Term, initial capital, desired start date. 
4. Choose the account to be linked to the term deposit, then click on “Next”. 
5. Read and accept the product terms and the Personal Data Notice. 
6. Click on “Next”. 

Your application is complete. In the confirmation message, click on “Details” to print out or save your application details. 

To track the progress of your application, go to the Dashboard and choose History > Product applications. 

1. Log in to myAlpha Web.  
2. On the menu, choose: New products > Investments > Alpha online term deposit with Bonus. 
3. Specify the details for your term deposit: Term, initial capital, desired start date. 
4. Choose the account to be linked to the term deposit. 
5. Choose the Bonus card on which the term deposit Bonus points will be accrued. 
6. Click on “Next”. 
7. Read and accept the product terms and the Personal Data Notice. 
8. Click on “Next”. 

Your application is complete. In the confirmation message, click on “Details” to print out or save your application details. 

To track the progress of your application, go to the Dashboard and choose History > Product applications.