Branch Network

About signing up to e-Banking?

I bank with Alpha Bank and want to get e-Banking credentials. What are the conditions?

You must have:

  • An active Alpha Bank credit or debit card. 
  • An email address. 
  • Your mobile number registered with Alpha Bank.

Find out how to sign up to e-Banking.

I want to log into e-Banking from my computer. Which browser should I use?

Any browser:

  • Google Chrome – version 94 or later
  • Mozilla Firefox – version 93 or later
  • Safari – version 14 or later
  • Opera – version 80 or later
  • Microsoft Edge – version 94 or later

If you are using an older browser version, make sure you download the latest one.

I want to download and use the myAlpha Mobile app. What are the system requirements for my device?

You must have a smartphone with operating system:

  • iOS 12+
  • Android 8+

If you have an older operating system installed on your device, the myAlpha Mobile app will run, but you won’t be able to download the latest versions of the app. As a result, you won’t be able to use the latest updates and improved capabilities of myAlpha Mobile. 

The myAlpha Mobile app is not available for rooted devices.

What does it cost to sign up to e-Banking?

There is no cost if you sign up online.

However, signing up at any Alpha Bank branch incurs a fee of €8. This is a one-off fee.