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A transaction was carried out on my card or account but I did not receive the notification by SMS immediately. Why?

Alpha Alerts offers you the option to choose time intervals (e.g. 14:30 - 17:30 and 22:00 - 09:00) during which you will not be receiving SMS messages from the service. Any SMS generated during these intervals will be sent after they end.

Sign in to myAlpha Web or call myAlpha Phone in order to set your preferences for the Alpha Alerts service, as well as the notification time intervals you prefer.

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