New mobile app

Download the new mobile app, log in with your digital banking credentials and carry out your transactions in an updated environment. Until the full version of the new app is released, you use it along with the old one for complete control of your products from your mobile.

myAlpha
Banking from home
New mobile app

Simple and easy-to-use

With a revamped interface, it’s even faster and easier to carry out transactions.

Even more functionalities

When the new app is complete, you’ll be able to do everything you did with the old one and even more.

Based on your needs

Being among the first users of the new app means you are helping us offer the best solutions for you.

What you can do through the new app

Find out what you can do through the new app for the time being.

Open your 1st account, a payroll, pension or premier account.
Access your transaction log.
Get e-statements for your monthly activity.

View and manage your Bonus points, Affinity euros and Energy euros.
Load and unload prepaid cards.

Pay Alpha Bank cards and debts to organisations and the Greek State.
Pay Alpha Bank cards and debts to organisations and the Greek State.
Transfer money to your own or third-party accounts, in Greece and abroad.
Send and receive money with IRIS payments.

Get Benefit transaction packages to reduce your monthly transaction fees.
Manage your Benefit transaction packages and switch packages whenever you want.

Schedule your appointment at a branch on the day and time it suits you, or cancel it.
Recover your password online, as long as you remember your username and have registered your email and mobile number with us.
Change your digital banking username and password before they expire, using ones you have less trouble remembering.
Unlock your digital banking online in a flash, in case you locked it.

Download the new app and log in

Download the new mobile app on your device from:

Google Play for Android devices
App Store for iPhones

Install the app on your mobile and choose “Already have digital banking”.

Enter your digital banking credentials (username and password).

Follow the steps

Enter the 6-digit verification code you received.
Tap on “Next” to start your device verification.
To register your device, enter the 6-digit verification code you receive.
Set a 4-digit PIN for quick app login.
Re-enter your 4-digit PIN for confirmation.
Activate Touch ID or Face ID, if you want.
Choose “Activate” to start receiving push notifications to approve transactions.

Get business credentials

For freelancers or companies with 1 representative

Get business credentials, provided you already have personal ones or hold an active Alpha Bank card.

Get personal credentials

If you haven’t already signed up

Get personal digital banking credentials in a flash through your mobile or computer.

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.

Find out more

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.

Read the tips

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.

Learn about the risks

Any questions?

Find the answers you need about the new mobile app.

Do I need to have both the old and the new app installed on my phone?

Yes, initially you have to keep both apps and use any of the 2.

Up to when will I need to have both apps installed on my phone?

When the full version of the new app is released, you’ll be able to carry out all your banking transactions through it. The old mobile app will no longer be supported and you’ll be able to uninstall it.

Can I carry out the same tasks through the new app as through the old one?

No. For the time being, the old mobile app offers more options than the new one.

Gradually, new versions of the new app will be released with more functionalities, until it includes all the functionalities of the old app and some extra ones. Then you’ll be able to carry out all your banking transactions through the new app and you’ll uninstall the old one.

Are my transactions through the new app secure?

We are implementing the most updated transaction security and data protection measures with the new app, as we were already doing with the old one.

I have downloaded the new app, but I can’t open a 1st account at Alpha Bank. What should I do?

You need to download the old app, and through that you can:

Open your 1st account.
Sign up to digital banking.

Then, you’ll be able to carry out transactions through both apps.

The new app is here

Download the new mobile app on your phone and carry out your transactions in its updated environment.

Dowload the app

New mobile app

An upgraded online transaction experience

What you can do through the new app