Transactions
Transfers - Overview
- How can I make a Transfer at myAlpha Web?
- What information should I have before I can make a transfer?
- What is the cost of transfers using the myAlpha e-Banking services?
- What are the options available for selecting the date on which a transfer order is to be executed?
- What does “blocking the amount” mean in a transfer?
- How can I cancel a transfer order I have entered?
- Can I have a transaction copy for my transfer?
- How can I get a history of my transfers?
- Can I see the online product applications I have submitted to myAlha Web?
- How can I save a transfer in "My Transfers"?
- How can I set direct debits and standing orders?
- What is the IRIS Online Payments service?
- I have saved a transfer in "My Transfers" but I cannot see it on the Overview screen. Why?
- I have completed a transfer order. How will I know if it has been executed?
- I have an Alpha Bank account in a foreign currency. Can I make transfers to and from this account?
Payments
- What information do I need to know in order to submit a payment order?
- I just made a payment. How will I know if it has been executed?
- I just submitted a payment but I want to cancel it. Is it possible?
- Can I have a transaction copy for my payment?
- Can I get a history of my payments?
- What are my options concerning the execution date of a payment?
- When is the payment made?
- What does "blocking the amount" mean?
- Can I pay a bill on behalf of a third party?
- What happens if my network connection is lost while making a payment?
- What can I do if I made a mistake in a payment order (e.g. wrong amount)?
- How can I save a payment in "My Payments"?
- I have saved a payment in "My Payments" but I cannot see it on the Overview screen. Why?
- How can I set direct debits and standing orders?
- What is IRIS service and how can I pay using it?
- Can I make payments with my credit card and collect bonus points at the same time?
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.