Transactions
Transfers - Overview
- How can I make a Transfer at myAlpha Web?
- What information should I have before I can make a transfer?
- What is the cost of transfers using the myAlpha e-Banking services?
- What are the options available for selecting the date on which a transfer order is to be executed?
- What does “blocking the amount” mean in a transfer?
- How can I cancel a transfer order I have entered?
- Can I have a transaction copy for my transfer?
- How can I get a history of my transfers?
- Can I see the online product applications I have submitted to myAlha Web?
- How can I save a transfer in "My Transfers"?
- How can I set direct debits and standing orders?
- What is the IRIS Online Payments service?
- I have saved a transfer in "My Transactions" but I cannot see it on the Overview screen. Why?
- I have completed a transfer order. How will I know if it has been executed?
- I have an Alpha Bank account in a foreign currency. Can I make transfers to and from this account?
Payments
- What information do I need to know in order to submit a payment order?
- I just made a payment. How will I know if it has been executed?
- I just submitted a payment but I want to cancel it. Is it possible?
- Can I have a transaction copy for my payment?
- Can I get a history of my payments?
- What are my options concerning the execution date of a payment?
- When is the payment made?
- What does "blocking the amount" mean?
- Can I pay a bill on behalf of a third party?
- What happens if my network connection is lost while making a payment?
- What can I do if I made a mistake in a payment order (e.g. wrong amount)?
- How can I save a payment in "Saved Transactions"?
- I have saved a payment in "Saved Transactions" but I cannot see it on the Overview screen. Why?
- How can I set direct debits and standing orders?
- What is IRIS service and how can I pay using it?
- Can I make payments with my credit card and collect bonus points at the same time?