Frequently asked questions about e-Banking

The electronic services of Alpha Bank offer you several options for managing your cards.

1. By selecting Cards > Management you can: 

• report the loss/theft of your card and have your card cancelled immediately, 
• activate your new credit cards, 
• request the issue of a new ΡΙΝ, 
• modify the cash withdrawal limit.

These options are available through myAlpha Web, myAlpha Mobile and myAlpha Phone. 

2. By selecting Cards > Prepaid cards you can load and unload your prepaid cards. 

3. By selecting Cards > Bonus Programme you can: 
• be updated about the Bonus points of your cards, 
• transfer Bonus points to other Alpha Bank Bonus cards (personal or of third parties) 
• browse the history of the Bonus points transfers you have already carried out. 

These options are available through myAlpha Web and myAlpha Phone.