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What additional features do I have for managing my Alpha Bank cards?

MyAlpha Web, myAlpha Mobile and myAlpha Phone provide you with the following features for greater ease and management of your cards.

Specifically, by selecting your Debit, Credit or Prepaid Card, you can :

  • declare the theft / loss of your card to automatically cancel it
  • activate all your new cards
  • request your card’s PIN to be sent via SMS, free of charge, to the mobile phone number you have registered in your e-Banking subscription 
  • change your card’s purchase and cash withdrawal limits (soon to become available via myAlpha Mobile)
  • top up / unload your prepaid cards
  • transfer your Bonus points to another person’s Bonus card 
  • block/unblock your cards anytime (available via  myAlpha Web and myAlpha Mobile)
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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