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How to use the virtual Market Pass Visa card

    • Support Centre
    • Support Centre
    • How to use the virtual Market Pass Visa card

    Through your digital wallet or online

    You can use the aid amount that is credited to your virtual Market Pass Visa to buy any type of product from retail food stores or farmers’ markets.

    • At POS devices, by adding your card to an Apply Pay or Google Pay digital wallet through myAlpha Mobile. Find out how you can add the card to your digital wallet.
    • Online, using your card details. To view the card details (card number, expiry date and CVV), log into myAlpha Mobile and choose Cards > Card Details.

    I bank with Alpha Bank and have e-Banking credentials

    To get access to your virtual Market Pass Visa card:

    1. Download the myAlpha Mobile app if you have not already installed it on your phone.
    2. Choose “Login with credentials” on the app to log in using your e-Banking credentials (Username and Password).
    3. Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
    4. Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer.

    Attention: You cannot add the Market Pass to myAlpha Wallet.

    I bank with Alpha Bank and don’t have e-Banking credentials.

    To use your new virtual Market Pass Visa card, you get your e-Banking credentials (Username and Password) by email/SMS on the contact details you have provided to Alpha Bank.

    Through e-Banking, you will be able to view all the products you hold with Alpha Bank. When you activate your e-Banking, you fully and unconditionally accept the e-Banking terms of transactions.

    To get access to your virtual Market Pass Visa card:

    1. Download and install myAlpha Mobile  on your mobile phone.
    2. Choose “Login with credentials” on the app to log in using the e-Banking credentials you received by email/SMS. Do not choose “Sign up to e-Banking” or “New customer”.
    3. Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
    4. Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer.

    Attention: You cannot add the Market Pass to myAlpha Wallet.

    I do not bank with Alpha Bank

    To use your new virtual Market Pass Visa card, you get e-Banking credentials (Username and Password) by email/SMS on the contact details you provided in your Market Pass application at vouchers.gov.gr.

    If you have chosen Alpha Bank to have a virtual card issued for the Tourism-For-All Pass, you must use the e-Banking credentials you had obtained then. If you have forgotten them, see how to recover your credentials online.

    To get access to your virtual Market Pass Visa card:

    1. Download and install the myAlpha Mobile app on your mobile phone.
    2. Choose “Login with credentials” on the app to log in using the e-Banking credentials you received by email/SMS. Do not choose “Sign up to e-Banking” or “New customer”.
    3. Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
    4. Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer..

    Attention: You cannot add the Market Pass to myAlpha Wallet.

    Download the myAlpha Mobile App

    Pin, Fingerprint & Face ID for fast and easy login

    IRIS Payments for instant money transfers and payments in e-shops

    Locate the nearest Alpha Bank Branch

    Be informed about the Bonus points of your cards

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    Learn more about the Alpha Bank digital wallets

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    FAQs

    FIND OUT MORE

    Need additional help?
    Market Pass call centre:
    2111073827
    Working hours:
    Monday to Friday, 09:00-17:00
    Download mobile app
    • Download the app from Google Play.
    • Download the app from the App Store.
    • Download the app from the App Gallery.

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