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myAlpha
myAlpha Mobile
Online sign-up faster than ever!
 
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In 5 steps, without visiting a branch.

Download the myAlpha Mobile app to open you first account online, daily, 07:30-23:30.

QR code Alpha Mobile Banking
Google Play HUAWEI AppStore

Step 1
1

Confirm your mobile number and email

Open the app and choose: Register > Open my first account.

Fill in your mobile number. To confirm it, enter the 6-digit code you received by SMS. 

Fill in your email. To confirm it, enter the 6-digit code you received on that email.

Your email will also be your username. 

Step 2
2

Create password and accept the terms

Create a secure password and enter it twice to confirm it.

Your credentials are all set. 

Tick the boxes to accept the documents about our banking relationship and your personal data protection.

Open
3

Confirm your identity

Choose the document you’ll be using (ID card or passport) and upload a photo of it.

Using your phone camera, take a picture of your face and upload it.

Do not close the app.

Tap on “Start video call” to be connected to one of our representatives, who will confirm your identity.

Step 4
4

Enter your tax details and address

Enter your tax number and upload your tax clearance certificate.

Answer 8 short questions.

Confirm the address where you want us to send your debit card. 

Choose how you want us to be contacting you.

Step 5
5

Get your IBAN

Welcome to Alpha Bank!

Your IBAN appears on your screen.

With your new username and password, you can log into e-Banking straight away. 

Your debit card will appear on your e-Banking and you’ll receive it by post very soon.

Within 3 months from opening the account, you need to verify on your e-Banking, either through eGov-KYC or by online document upload, your:

  • Occupation
  • Address
If you have any problem during the process, call us on +302103260000 or visit any Alpha Bank branch.