Branch Network

I have forgotten the PIN for my card. What should I do?

If you have forgotten the PIN for your card, you can apply for a new PIN:

  • through my Alpha Web
  • by calling Customer Service at +30 210 326 0000
  • at any Alpha Bank Branch.

You will receive your new PIN easily and securely, by an SMS message sent to your mobile phone.
 

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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