Log into the mobile app with your digital banking credentials, 4-digit PIN or biometrics.
Locate myAlpha Vibe under New products > Pocket money to children.
As soon as the screen opens, tap on “Learn more”. On the next screen, read the eligibility criteria and the FAQs. Tap on “Get myAlpha Vibe”.
Choose:
Accept the terms of use, the pre-contractual information and the personal data notice. You also receive these documents by email.
Choose the account to be charged every time you load your child’s card and tap on “Continue”.
Fill in the child’s details: first name, last name, date of birth and first name of the other parent. Choose “Continue”.
Ensure that the information is correct and tap on “Confirm”.
Then:
Choose “Continue”.
See the package you have chosen and scroll to the end of the screen.
Confirm the transaction with your 4-digit PIN or biometrics.
Your child’s card is all set. We send a text message to the child’s mobile with a link to download the myAlpha Vibe app.
To start pairing the parent and child apps, choose “Continue”.
The child taps on the link they receive by SMS on their mobile. On the page that opens, they tap on “Download” and are transferred to the corresponding store to download the app.
As soon as the child opens the myAlpha Vibe app, an 8-digit code and a QR code appear. Through your mobile app, scan the QR code or fill in the 8-digit code. Tap on “Continue” to pair your app to the child’s app.
To approve the pairing of the 2 apps, confirm with your 4-digit PIN or biometrics.
To complete the pairing, the child must create a username and password through their app. You have 2 hours to complete the process.
The child logs into the app with their username and password, and:
They add the virtual myAlpha Vibe Bonus Visa prepaid card to their digital wallet, as long as they:
You receive the actual card by post in 8-10 working days.
Your child can keep track of the card through myAlpha Vibe, a specially designed version of the mobile app, where they can:
Your child approves their own transactions, through push notifications on their mobile. If the push notifications were not activated the first time the child logged into the app, they can do so any time they wish through the app settings under Profile > Settings.
Each day they can shop and carry out transactions up to €500.
The prepaid myAlpha Vibe Bonus Visa card is linked to the Bonus loyalty programme. This means you earn points when your child uses their card to shop either in Greece or abroad.
For your child to be able to add the card to their digital wallet, they must meet the manufacturer’s age criteria:
Only the parent can load and unload the card through their digital banking.
You can load the card with an amount:
Moreover, you can unload up to €2,000 per day from the card.
Load the myAlpha Vibe Bonus Visa from:
You can load the card as many times as you like each month.
Any time you load the card, the account you entered when you activated the package is charged. If you wish to transfer money from a different account, you can switch accounts during the loading.
You can set up recurring loading for your child’s card from the myAlpha Vibe menu through your mobile app. This way, you give them their pocket money at fixed intervals, as you would do you with cash.
To set up the recurring loading, choose:
If the loading date falls on a Saturday, Sunday or public holiday, the child will get the amount on the next business day.
You can only set up 1 recurring loading. However, if you need to give more money to your child, you can make as many one-off loadings as you wish.
The recurring loading is always made using the account you entered when you activated the package.
You can easily change or cancel the recurring loading through your mobile.
You can transfer money from your child’s card back to your account any time you wish.
From your mobile through the mobile app choose:
Alternatively, you can activate your card at an Alpha Bank ΑΤΜ after you receive your PIN.
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Online, without visiting a branch
Open your first account with Alpha Bank and get digital banking credentials online.
Find the answers you need about myAlpha Vibe.
The child can use their card for transactions and online shopping, wherever they are.
Download the mobile app today and give pocket money to your child online, without any fees, for as long as you use it.
