Just received your new Visa card?

Activate it
On the spot, through your mobile or computer, or at an Alpha Bank ΑΤΜ with the PIN of your old Mastercard.
Add it to your wallet
Add the card to your wallet, even if you haven't received the actual card yet, to use it right away.
Update standing orders
Give your card number to the businesses for which you had set up standing orders using your Mastercard.
Enjoy it just the same
Use your new card in the same way and get the same benefits as before.

Additional gifts with your new card

  • 2x Bonus points when you shop

    Earn twice the Bonus points when you shop with the new Gold Bonus Visa card at Bonus loyalty programme merchants.
  • Until 31.01.2027

    Activate your new Visa card, shop by 31.01.2027 and double the Bonus points you earn.

Activate your new Visa card

Log into digital banking from your mobile or computer, find your new Gold Bonus Visa card and choose “Activate”.

What you need to know

The card features

Your new Gold Bonus Visa card has the same features and benefits as your old Mastercard, such as: PIN, annual fee, interest rate, credit limit and insurance plans.

If you had set up a standing order to pay your Mastercard credit card by charging your bank account, you keep the same order for your new Visa card.

Moreover, the available credit limit, your balance and your transaction history are automatically transferred to your new Visa card.

Your Bonus loyalty programme

Your new card will continue to be part of the Bonus loyalty programme and Bonus Exclusive. Any remaining Bonus points you had collected with your old Gold Bonus Mastercard will be available in your My Bonus account, once you activate your new card.

man smiling

Your standing orders

Give the new Visa card number to the businesses where you’ve set up standing orders for payments using your Mastercard, such as mobile phone bill, electricity bill, subscriptions (Netflix, Spotify or other), insurance policies, etc.

Your digital wallet

If you had added your card to your Apple Wallet, Google Wallet, Samsung Wallet or to Garmin Pay, don't forget to add your new Gold Bonus Visa card.

Find out more about digital wallets.

Your add-on cards

If you have add-on cards, you first need to activate your primary Visa card and then the holders of the add-on Visa cards need to activate their new cards separately.

The new add-on cards can be used as soon as the primary card has been activated.

When you activate your new primary card, all your old Mastercard cards (primary and add-on cards) will be cancelled. 

Your old card

Destroy your old Mastercard once you activate your new Visa card. 

Even if you don’t activate it or you don’t use it, your Mastercard will be cancelled automatically in 2 months from the date stated in the letter that came with your new card. The same applies for any add-on cards.

woman with laptop

Learn about the new card

Have a look at the options and benefits you get with your new Gold Bonus Visa credit card.
  • Pay in interest-free instalments at a broad network of partner businesses.

  • Pay dues to the State in up to 12 interest-free instalments through digital banking or at a branch.

  • Pay energy bills in up to 6 interest-free instalments through digital banking.

  • If you pay the dues to the State in instalments, you get the State discount for lump-sum payments.

  • Shop at millions of businesses (in-store or online) with the Visa logo all over the world.

  • Gain complete control and manage your card through web banking and the mobile app.

  • Get cash advances from ATMs of any bank, in Greece and abroad.

  • Carry out simple, fast and secure contactless transactions with contactless technology.

  • Tap your bank card directly on the ticket validator when travelling on the metro, bus, trolley and tram in Athens, without needing to buy a ticket.

  • No need to type your card PIN for transactions under €50.

  • If you forget your card PIN, you can recover it on the spot through your digital banking.

  • Receive alerts with Viber / text message or email in real time for every card transaction, free of charge or with a fee, depending on the card you hold.

  • Confirm your online transactions with push notifications or the 6-digit code you receive with Viber / text message on your mobile.

  • Lock your card temporarily if you’re not sure whether you’ve lost it.

  • You get a 6-digit verification code for every transaction, through SecureWeb.

  • Enjoy exclusive experiences and offers by Visa, in partnership with leading international organisations.

  • We keep you updated all the time so you don’t miss out on anything.

Any questions?

Find answers about replacing the Gold Bonus Mastercard.

What do I have to do once I receive my new Visa debit card?

1. Activate it

Activate your Visa card as soon as you receive it: 

  • Through your mobile app.
  • Through your web banking
  • At an Alpha Bank ATM using the PIN of your old card

If you get a new Visa business card, activate it using your personal digital banking credentials from your mobile or computer.

When you activate your new Visa card, the available balance and transaction history of your Mastercard are automatically transferred to your Visa card. 

2. Notify companies about any standing orders

Give the number of your new Visa card to the companies where you had set up standing orders with your Mastercard (e.g. mobile phone companies, pay TV companies, insurance companies, subscriptions for websites, magazines, newspapers, etc.).

3. Add it to your digital wallet

Add your new Visa debit card to the digital wallets: Apple Wallet, Google Wallet, Samsung Wallet and Garmin Pay.

If you get a new business Visa debit card, add it to your digital wallet using your personal digital banking credentials from your mobile or computer.

4. Destroy your old Mastercard

Are there any changes to how my new card works?

No. Your new Visa debit card has all the same features as of your old card, such as linked accounts, transaction limits, contactless transactions, etc.

I have standing orders in place to pay bills automatically with my old Mastercard. What should I do?

Give the number of your new Visa to the companies where you had set up standing orders with your Mastercard (e.g. mobile phone companies, pay TV companies, insurance companies, subscriptions for websites, magazines, newspapers, etc.).