Your Bank at your Fingertips | ALPHA BANK

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Your bank at your fingertips

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How you benefit

How the digital era is your ally

From your mobile phone through myAlpha Mobile or your computer through myAlpha Web, you not only carry out transactions, but also manage your banking products, anywhere, any time:

Manage your accounts and cards.
Keep track of your products at other banks.
Update your details.
Unlock your e-Banking credentials.
Activate e-statements, alerts or inactive accounts
Get new products, such as a debit or prepaid card, a loan, etc.

If you bank with Alpha Bank and don’t have e-Banking credentials, you can sign up to e-Banking from your computer or mobile.

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What you can do online

How to update your personal details online

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Through e-Banking and gov.gr

Find out how to update your details online on eGov-KYC through your e-Banking in just 5 steps and without having to upload any documents.

Through e-Banking with online document upload

If you don’t want to log into eGov-KYC, you can upload your supporting documents online through your e-Banking.

With online document upload

If you don’t have e-Banking credentials, you can update your details through alpha.gr, as long as you hold an Alpha Bank card.

What you can do without visiting a branch

RECOVER YOUR USERNAME

If you have forgotten your Username, you can recover it online. You will need an Alpha Bank card, and access to your mobile and email.

GET A NEW PASSWORD

If you have forgotten your Password, you can set a new one online, provided you have registered your email and mobile number with us.

ADD PRODUCTS FROM OTHER BANKS

Add cards and accounts you hold with other banks, so you can get an overview of your finances at a glance.

CHANGE YOUR EMAIL AND MOBILE

Find out how to change your email and mobile number in just a few minutes from your computer or mobile.

REPORT CARD LOSS/THEFT

Find out how you can report the loss of your card online and how you can get a new one issued right away.

CHANGE TRANSACTION LIMITS

Learn how you can change your debit card withdrawal and purchase limits through your computer or mobile.

DISPUTE A TRANSACTION

Find the application form and process for disputing a transaction you do not recognise on your card.

CHANGE TRANSFER LIMITS

Find out how to change the daily transfer limit for transactions through myAlpha Web that require strong authentication.

ACTIVATE A CARD

Find out how to activate your new card in just 3 steps from your computer or mobile.

RECOVER YOUR PIN

If you have forgotten your card PIN, you can request a new one from your computer or mobile. It’s fast and simple.

CHANGE LINKED ACCOUNT

Learn how you can unlink your card from an account and link it to a new one in just a few minutes.

BLOCK/LOCK A CARD

If you have misplaced your card, you can block/lock it temporarily until you find it again, without worrying whether someone will use it.

SET UP STANDING ORDERS

Find out how to set up standing orders for frequent payments you make, such as rent, insurance, phone bills, etc. It’s fast and simple.

ACTIVATE AΝ INACTIVE ACCOUNT

See how you can activate your inactive account in 2 steps, so you can use it to carry out transactions once again.

MAKE PAYMENTS ONLINE

TRANSFER MONEY ONLINE

Transfer money in a flash to your own or third-party accounts held at Alpha Bank or other banks, in Greece and abroad.

ACTIVATE ALPHA ALERTS

Find out how you can get notifications for any activity in your accounts or cards in just 3 steps.

GET ALPHA e-STATEMENTS

See how you can register for the service and receive e-statements for your accounts, credit cards and loans.

GET CERTIFICATES ONLINE

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Watch how-to videos

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Learn about security

HOW WE PROTECT YOU

The safety of your transactions is our priority. Find out what we do so you can carry out more secure transactions.

HOW TO PROTECT YOURSELF

We have put together tips and instructions that will help you carry out your transactions more securely.

WHAT YOU MUST LOOK OUT FOR

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.

FAQs ABOUT YOUR SECURITY

Find answers to your questions about secure online transactions and safe internet surfing.

Find tips about your security

Are you concerned about the security of your transactions? Find out how we protect you and what to look out for.

VIEW ALL THE TIPS

Make the most of what e-Banking has to offer

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Log in

Log into myAlpha Web from your computer or myAlpha Mobile from your phone, to carry our transactions and enjoy other banking services, wherever you are.

LOG INTO e-BANKING

Get into e-Banking

If you bank with us, but have no e-Banking credentials, you can get your credentials in a flash through your mobile or computer, to carry out transactions on the go.

GET CREDENTIALS

Bank with Alpha Bank

Open your first account with Alpha Bank, and get a debit card and e-Banking credentials through your mobile.

JOIN US