Do I have to pay the entire fee, irrespective of the day of the month when I activate the package?

Yes. However, if you activate the package after the 20th of the month, you may choose to activate it at the start of the following month and pay the fee on the 1st day of that month. In this case, the monthly fee is blocked on your account and charged on the 1st day of the following month. If you change your mind before the fee is charged, you can cancel the package and the fee amount will be released.

I did not carry out any transactions this month. Do I still need to pay the monthly fee?

Yes. The fee is prepaid and charged automatically on the 1st day of each month. If you do not carry out any transactions, the fee is not returned. Moreover, you cannot roll those transactions over to the following month.

I have carried out more transactions this month. Will I pay extra?

Yes. For any transaction in excess of those offered by the myAlpha Benefit package, you are charged according to the Alpha Bank price list .

Can I deactivate the myAlpha Benefit transaction package?

Yes, you can deactivate it any time you wish, through myAlpha Mobile or myAlpha Web, as long as you are the holder of the account that is linked to the package: Overview > Account tab > Menu > Transaction package > Deactivate The package will be deactivated immediately. The fee for the current month that has already been charged is not returned.

myAlpha Benefit transaction packages

Savings up to €2.08 a month

Fees €0.80 / month

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1 free money transfer to another bank in Greece up to €5,000, through e-Banking
1 free transfer from another bank up to €5,000
1 payment of a credit card issued by another bank in Greece, through e-Banking
1 free cash withdrawal from an ΑΤΜ of another bank in Greece.

At €0.80 a month, you can carry out selected transactions without being charged for each one separately. This way, with myAlpha Benefit Base you save up to €2.08 / month.

You also get:

Free Alpha Bank Enter Bonus Visa debit card renewal
Free Alpha Bank Prepaid Mastercard renewal
Unlimited free payments to companies or organisations by standing order and payments through e-Banking

The amount you save depends on the free benefits and the number of transactions you carry out each month. The €2.08 example was calculated based on all the free transactions offered in the package.

Read the special terms of the myAlpha Benefit packages and the pre-contractual information about myAlpha Benefit Base.

Savings up to €7.88 a month

Fees €3.00 / month

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3 free transfers to another bank in Greece up to €5,000 each, through e-Banking
3 free transfers from another bank up to €5,000 each
No annual fee for credit card Αlpha Bank Bonus Mastercard or Visa
3 free cash withdrawals from an ΑΤΜ of another bank in Greece

At €3.00 a month, you can carry out selected transactions without being charged for each one separately. This way, with myAlpha Benefit Advanced you save up to €7.88 / month.

You also get:

No annual fee for the Alpha Bank Enter Bonus Mastercard or Visa debit card
1 credit card payment for cards issued by another bank in Greece.
Free renewalfor Alpha Bank Enter Visa and Alpha Bank Enter Mastercard debit cards, and Alpha Bank Prepaid Mastercard.
500 Bonus points for every 3 consecutive months you hold myAlpha Benefit Advanced.
1 cheque book.
Unlimited free payments to companies or organisations by standing order and payments through e-Banking.

The amount you save depends on the free benefits and the number of transactions you carry out each month. The €7.88 example was calculated based on all the free transactions offered by the package as well as the monthly fees for cards and cheque books. Bonus points are not taken into account.

Read the special terms of the myAlpha Benefit packages and the pre-contractual information about myAlpha Benefit Advanced.

Savings up to €20.70 a month

Fee €5.00 / month

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Unlimited transfers to another bank in Greece up to €5,000 each, through e-Banking
Unlimited transfers from another bank up to €5,000 each
No annual fee for credit card Simple or Gold Alpha Bank Bonus Mastercard or Visa
Unlimited cash withdrawals from an ΑΤΜ of another bank in Greece.

At €5.00 a month, you can carry out selected transactions without being charged for each one separately. This way, with myAlpha Benefit Unlimited you save up to €34.95 / month.

You also get:

No annual fee for the Alpha Bank Enter Bonus Mastercard or Visa debit card.
Free Alpha alerts for accounts through SMS.
Unlimited credit card payments for cards issued by another bank in Greece.
Free renewalfor Alpha Bank Enter Visa and Alpha Bank Enter Mastercard debit cards, and Alpha Bank Prepaid Mastercard.
1,000 Bonus points for every 3 consecutive months you hold myAlpha Benefit Unlimited.
2 cheque book.
Unlimited free payments to companies or organisations by standing order and payments through e-Banking.

The amount you save depends on the free benefits and the number of transactions you carry out each month. The €20.70 example was calculated based on 6 transfers from another bank, 6 transfers to another bank, 6 payments of credit cards issued by another bank, 6 withdrawals at an ATM of another bank, as well as monthly fees for cards, Alpha alerts, cheque book. Bonus points are not taken into account.

Read the special terms of the myAlpha Benefit packages and the pre-contractual information about myAlpha Benefit Unlimited.